Delhivery ‑ Logistics Platform
- Prijs
-
Gratis te installeren. Er kunnen extra kosten van toepassing zijn.
- Beoordeling
- 1,9 (58)
- Ontwikkelaar
- Delhivery Pvt. Ltd.
Galerij met uitgelichte afbeeldingen
Laat uw Direct To Consumer-merk groeien met Delhivery’s end-to-end logistieke oplossingen
Bezorg in de meest afgelegen hoeken van India met meer dan 18.500 pincodes die worden bediend via onze 2900+ centra. Automatiseer uw gehele verzendworkflow voor zowel binnenlandse als internationale bestellingen met één-klik Shopify-integratie. Met geoptimaliseerde oplossingen voor snellere en betrouwbaardere leveringen krijgt u gegarandeerde COD-afrekening binnen 2 dagen. Integreer naadloos over verkoopkanalen, verminder retouren en krijg COD-afrekening binnen 2 dagen. Ontvang WhatsApp-updates en een toegewijde relatiemanager voor uw service
- Geautomatiseerde verzendworkflow met één-klik Shopify-integratie
- Realtime zendingstracking en WhatsApp-communicatie
- Verhoog de bezorgbaarheid met onze RTO-voorspeller en adresintelligentiesysteem
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Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Prijs
Gratis
Gratis te installeren
Verzendtarieven beginnen bij Rs.30 per pakket exclusief GST
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Alle betalingen worden in USD gefactureerd.
Recensies (58)
Worst app and worst service!
shipment status is not changing to "Ready for Pickup" no matter how many times we click "Add to Pickup". This isn’t the first time we’ve faced this issue. No response to the tickets, and there is no real person to talk to.
We’re sorry for the inconvenience caused. Our team has reached out and requested you to connect with us so we can check this live and get it resolved right away. We completely understand how important timely pickup updates are, and we’re here to make sure everything is working smoothly again.
There is absolutely no way to talk to a real agent at Delhivery. For the past one week, there have been no pickups at all, yet every day we receive a false update saying “shipper not available” when we are very much at our location with shipments ready.
Their customer support only gives copy-paste responses without solving the actual problem. The web app is in a terrible state pickup requests don’t even show properly in the dashboard.
No proper escalation, no accountability, and no way to directly connect with an agent or manager. For a company of this scale, this level of service is unacceptable.
We’re really sorry for the experience you had and understand how frustrating that must have been. Our team has been making continuous improvements to the pickup and support process. If you ever face any issue again, please raise a support ticket directly from your Delhivery One dashboard — it immediately reaches the concerned team for quick resolution.
Platform is good and the rates are good. Moved onto this from Shiprocket as there were many issues there but now we are starting to face the same issues here. Our customers are receiving different products from what we sent, There are different products coming in RTO. There seems to be some scam going on within the sorting team in their Hub and we the brand are facing customer abuse and tarnishing our name because of this. Only option is to raise tickets as AM who is assigned never picks up the call and is busy all the time.
Ondersteuning
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Ontwikkelaar
Plot 5, Sector 44, Gurgaon, HR, 122002, IN
Geïntroduceerd
3 april 2023
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