Delhivery ‑ Logistics Platform

Delhivery ‑ Logistics Platform

Instalação gratuita. Pode haver cobranças adicionais.
Classificação (3,0)
Avaliações

Sobre esta aplicação

Lançada

3 de abril de 2023

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Grow your Direct To Consumer brand with Delhivery’s end-to-end logistics solutions

Deliver to India’s remotest corners with 18,500+ pin codes serviced via our 2900+ centers. Automate your entire shipping workflow across both domestic and international orders with one-click Shopify integration. With optimised solutions for faster and more reliable deliveries, you get assured COD remittance in 2 days. Integrate seamlessly across sales channels, reduce returns, and get COD remittance within 2 days. Get WhatsApp updates and a dedicated relationship manager for your service

Deliver to India’s remotest corners with 18,500+ pin codes serviced via our 2900+ centers. Automate your entire shipping workflow across both domestic and international orders with one-click Shopify integration. With optimised solutions for faster and more reliable deliveries, you get assured COD remittance in 2 days. Integrate seamlessly across sales channels, reduce returns, and get COD remittance within 2 days. Get WhatsApp updates and a dedicated relationship manager for your service mais
  • Automated shipping workflow with one click Shopify Integration
  • Real-time shipment tracking and WhatsApp communication
  • Increase deliverability using our RTO predictor and Address intelligence system

Preços

Instalação gratuita

Shipping rates start at Rs.30 per parcel excluding GST

Instalação gratuita

Shipping rates start at Rs.30 per parcel excluding GST

Todas as taxas são faturadas em USD.

29 avaliações

Avaliação geral
3
Pontuação por nível de classificação
  • 34% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 10% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 38% das classificações são de 1 estrelas
Editado a 9 de março de 2024

Service is fine, but there are many issues associated with Delhivery app -

1. Orders never sync automatically, we have to disconnect shopify channel & then connect it again, after 10 minutes, orders get synced.

2. No one came to know about the self collect packages. For example AWB number 4876010019121. I escalated that delivery is not happening, after 2 days they reverted that customer needs to collect package from nearby hub. Till the time we informed the customer, and he reached the hub to collect it, they marked it RTO, and customer didnt got his parcel.
If the TAT for package collection is 2 days, then support team should revert within 2-3 hours, so that we can get time to inform customer.

3. No support number - In case of any issue or escalation, there is no support number provided by delhivery, and we never able to discuss these issue with them

Sahyog Wellness
Índia
3 months usando a aplicação
9 de fevereiro de 2024

All your services are good. Except the below

1) Package type (plastic cover / Cardbox) shortcut option not available in MORE FILTER. We have to click each shipment to select this package type. So please enable this option in MORE FILTER soon.

2)After customer's orders received in Shopify, their shipping Addresses not synced properly with DELHIVERY Portal. Each time & for every order, we have to re-enter the customers pincode to auto-assign the State & City in your portal. Its Headache

3) Return pickup charges is TWICE the amount of normal shipping charges.

4) frequently incorrect weight has been scanned in some of my shipments. We have to monitor the Wallet transactions.

MW Stuffs
Índia
9 months usando a aplicação
11 de fevereiro de 2024

Very cost effective and reliable compared to ship rocket and other services

Fabz Boutique
Índia
6 months usando a aplicação
15 de janeiro de 2024

Channel integration - Unable to fetch order, Two Tickets are raised with ID 70881091 and 71076257 But no Response or any Solution provided. Customer Support is very poor.

Great Bharat Electronics
Índia
8 months usando a aplicação
27 de fevereiro de 2024

Pretty seamless integration without any issues. The dashboard is also great.

Only 1 suggestion:
When the order is scheduled for pickup in the dashboard, the app automatically fulfils the order in shopify immediately WITHOUT intimating the customer which should not happen as the order has not been picked up yet.

Problem here is, since it's already fulfilled, the customer never receives any email that their order has been shipped. Ideally, customer should get an email once the order has been shipped and is now in transit. Unfortunately even that does not happen. So we have to manually intimate the customer that your order is shipped.

This is the only problem with this app. If it's not sending an email before the order is shipped, its ok. However, the app should send an email once it's shipped.

Otherwise, the experience has been great.

Nookit
Índia
9 days usando a aplicação

Sobre esta aplicação

Lançada

3 de abril de 2023

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Construído por Delhivery Pvt. Ltd.

Sobre Delhivery Pvt. Ltd.

Avaliação média de 3,0

A criar aplicações para a App Store Shopify há 4 anos

Plot 5, Sector 44, Gurgaon, HR, 122002, IN

Assistência

Enviar uma mensagem

integrations@delhivery.com

Este programador não oferece assistência direta em Português (portugal).

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