Delhivery ‑ Logistics Platform
- 定价
-
免费安装。 可能收取其他费用。
- 评分
- 2.8 (40)
- 开发人员
- Delhivery Pvt. Ltd.
配图图库
通过Delhivery的端到端物流解决方案，发展您的直接面向消费者的品牌
通过我们2900多个中心，服务于18500多个邮政编码，将货物送达印度最偏远的角落。通过一键Shopify集成，自动化您的整个运输工作流程，包括国内和国际订单。通过优化的解决方案，提供更快、更可靠的交付服务，您可以在2天内获得货到付款的汇款。无缝集成销售渠道，减少退货，并在2天内获得货到付款的汇款。获取WhatsApp更新，并为您的服务分配专门的客户经理
- 通过一键Shopify集成自动化运输工作流程
- 实时货物追踪和WhatsApp通信
- 使用我们的RTO预测器和地址智能系统提高送货能力
包含自动翻译的文本
评论 (40)
Worst Customer Service and cheating company. If you face an issue, no way to reach to them except ticket where we just get some standar machine response, but no resolution.
For an order, faced issues and requested call to talk to a rep many times. But no response.
Also cheating as they tamper the order and replace high price items with jumk. Very bad service.
Single star is also high rated for this crap application. I synced my shopify website for the first time and recharged my account with Rs. 1000. I had 2 pending orders which got synced on the delhivery dashboard and they were showing as pending orders only. Once I packed the orders, I pressed the fulfill button for both the orders on shopify orders page. Both the orders disappeared from the Delhivery dashboard immediately. I could not find those orders anywhere on the Delhivery app. I waited till next day hoping that someone would come to pick the orders but nothing happened. I tried contacting the customer care but to my surprise, THERE IS NO CUSTOMER CARE PHONE NUMBER, CHAT or EMAIL through which we can reach out to Delhivery. There CEO Sahil Barua is living in his cocoon. All a customer can do is raise a ticket and wait for someone to reply back. They replied me back with a youtube link on how to connect Shopify and Delhivery which was not my issue as both the applications were already connected but the connection was still not working. At last, I called my local courier service provider who charged me less than what Delhivery was supposed to charge me. He gave me DTDC tracking which I put in the order details and it instantly generated a DTDC link which can be shared with the customer. PLEASE DONT INTEGRATE WITH DELHIVERY. THEY HAVE THE WORST CUSTOMER SERVICE ON THIS PLANET. PERIOD.
We sincerely apologize for your disappointing experience with our services. As discussed, if a Shopify order is fetched in Delhivery One but is mark as fulfilled from other platform, the order state on One is changed to 3rd party state. We have shared your feedback with our team and shall work towards further improving our services.
It does not integrates properly. Orders are showing on Shopify store but none of them are automatically scheduling pickup. An error displays which says "Fill missing/invalid order details to generate AWB Number"
We are sorry you had challenges in navigating our application. As we discussed, the mentioned error usually shows up when mandatory order details are missing. In case you still face an issue, you can raise a support ticket with us via One and we shall happily assist you.
My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets.
Very disappointed
We are so sorry this was your experience while trying to integrate our app. Our team has identified the issue and have fixed it. Your Shopify is successfully connected to Delhivery One. We shall continue to improve our services to get a better rating the next time
Pathetic customer service experience and high charges, also no call support, I do not recommend this app go with Shiprocket or Nimbuspost they are much better in customer service and everything
支持
Delhivery Pvt. Ltd. 可以回答您关于 Delhivery ‑ Logistics Platform 的任何问题。
开发人员
Plot 5, Sector 44, Gurgaon, HR, 122002, IN
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