The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Delhivery is very supportive when it comes to solving issues and has best tech stack for sellers, making it easy to ship.
Hi Capes India Team,
Thank you for the review and kind words.
I use Delhivery app on my shopify dashboard. I really like delhivery's fast pickup and delivery services. Only problem we face is that the app crashes alot white opening.
Hi Anushaa Clothing Team,
Thank you for your review. We have noted your feedback and soon you'll see the improvement as well.
iPaaka - Cooking Simplified.
I have been using Delhivery app integrated with Shopify for the last 3-4 months and it has been a good experience. The packages are delivered promptly without any delay which is most important. However, there are a few areas delhivery could improve specifically in customer service and dead weight recording that could make their services even better
Hi iPaaka Team,
Thank you so much for your honest review. We've noted your feedback and are working hard towards improving.
Its nice app Easy to work and tacking the shipment.''hope in future they will do more work on that .
Hi Team Sell Bells,
Thank you for your review. We're constantly working on improving our service and hope to keep delighting you.
This app never works on shopify. Trying to contact the delhivery support for a month and no response at all. Really bad integration. not sure how Shopify allowed this app to be on their platform. as soon as you click on ship order it gets you error as duplicate waybill or pincode is null error. have sent several follow up to fix but no response and no attempt to fix the problem by them Update - After I posted review here the problem is solved within 24 hours so upgrading the rating to 4 for the urgency shown in fixing the issue. Thank you so much
Hi Team ShopLance,
Thank you for bringing this to our attention. We were able to connect with you and resolve your queries.
Please accept our sincere apologies and we're working very hard to ensure this does not happen again. Meanwhile, please do not hesitate to reach out to us again.
READ THIS BEFORE STARTING YOUR BUSINESS
Worst company ever go for some other delivery partners like shiprocket or any other this company is really bad they took 15 shipments and did not even scanned its been more that 3 hours still it says out for pickup they have already taken my shipments no responds from their side no call support i have been mailing them no reply till now.
Please don't use them if you are serious about your business. They are a totally fraud company. They charge very high amount in the name of RTO without proper explanation. They don't even call the customer for delivery and put fake remark that customer cancelled the order or unavailable so that they can earn money in the name of RTO.
We are about to launch our new business. Due to pathetic,non responsive service from Delhivery we are stuck since 5days now. We are ready with everything but our order is not getting displayed in delhivery app. We have been dropping them several mails but we are not getting any response. We are charged with high payments from Shopify and payment gateways as we are about to go Live but owing to such Worst service from Delhivery we are facing loss and helpless.
The Soul Bee
They are actually looters when someone who has a business account they don't care to reply or call them then I don't know how this company works. They charge Rs. 230 for an 80 gms parcel smaller than A4 size for a COD order which order value is Rs. 425... LOL... dumb people don't understand that who pays so much amount for a stupid envelope parcel. They ask clients like us to put Rs. 500 as a prepaid amount and then they deduct randomly from your account and when you email to their customer support they ask you to put details in an excel format and apply for a dispute. They come with no resolution or refund for any excess amount and keeps charging vaguely every time. If they have this attitude sooner or later their company will shut down because people are here to do business not to get looted by these dacoits. For 3 weeks I have been writing emails to their great customer support and no one is bothered. PATHETIC UNPROFESSIONAL COMPANY
The Whole Truth
There is some bug with the app. While we can bulk ship in batches of 50 or 100. In the delhivery CL panel, they go in batches of 10 per UPL.