The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
App is useless. It doesn't retrieve the waybills and warehouse info after saving the api key. And when I try to input the warehouse info manually, it fails to save and shows "invalid token". Forwarded the issue to my Delhivery account manager in very clear words but this was his response,
"With regards to the integration i wont have any info on it.
Although i can add the tech team on the mail so that both can coordinate but you will need to write me in mail what exactly you need so that they know and assist you to the point."
I wrote him again detailing exactly what the problem is but he has not responded yet. It's been four days.
Sincere apologies for your experience on behalf of Delhivery.
We have identified the issue, which happened as test authentication token was being used instead of live. Waybill & Warehouse information is flowing automatically.
We hope you will review your rating if your issues are rectified.
This App is not ready for production, why bother releasing it.
When you are asking customers to integrate with API token.. The app should be able to retrieve all the existing data from the delhivery account.
For e.g. Do you really want the customers to add all the warehouses /pickup points again when they are already added in the portal? why cant you retrieve from the account?
on top of that when i try to add new it throws an error
The requested URL was not found on this server."
Do you not test your apps before production release?
Also the UI is pretty nascent and response overall is super slow
No thank you
dont bother installing it until they put a descent developer in remaking it and properly test it
Users need not add warehouses/pickup points again. They are automatically fetched if you have entered them in CL Panel earlier.
Kindly reach out to firstname.lastname@example.org if you are still facing any issues.