ILS: Indian Logistics Services

Good customer support.

Been using this software for booking bluedart shipments. It integrates well through your own bluedart account with API. However we found the NDR feature to be a bit basic. Unable to share a comment with bluedart team when shipment is in NDR. Hoping for improvement here in future.

Customer support and response is quick and efficient.

I would highly reccomment the app for their user friendly UI and ease. Their customer support and resolution is very responsive and truly quick. That helps immesely as time is crucial with D2C segment. Must have app for indian shipping / Logistics on shopify.

My experience with ILS has been pretty good so far. Their panel is very easy and intuitive to use, allows integration with different courier partners and most important integrates well with Shopify platform.

After doing extensive research of my own on courier aggregators, I am happy to decide on ILS. Their brand tracking and returns pages are well done to get started for a small brand like ours. Chetna has been very helpful in this process.

App is very helpful in scheduling orders and have all features which is desired in D2C business. Service is also very prompt and since 3 month I don't have any issues related to technical or operational.

Recommend to every one.

This is a very good app with a very helpful and prompt support team. I would recommend it. It allows users to connect shopify with their delivery partners seamlessly. After testing a lot of apps, I found this app to be the most suitable for us.

I've been using this Indian logistics service for almost a month now, and it has been an awesome experience. The service perfectly meets all my needs for forward shipping, reverse logistics, and return management. What truly sets them apart is their support team—super active and incredibly responsive. They resolve all queries quickly, and the best part is that everything is handled efficiently over WhatsApp. There's no need to email or make additional connections; they are always there when you need them. Highly recommended!

I have been using this app for about a month. This is better app compared to other app exists in the market. Also I faced a technical issue in this app which was resolved in just 1 business day. I highly recommend this app if you are working directly with the logistics vendor.

Easy to use app and prompt customer support. Integrates hassle-free with Indian Courier Companies FedEx In, Blue Dart and Delivery.

Pickup setting don't work get authentication failure messages when a pickup is raised.
Tried contacting the support team they are least bothered.
Update - Issues were fixed and taken care off by the team