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Due to COVID-19 pandemic, my store was keep paused and the app was uninstalled but after opening the Lockdown I started my store and again installed the app. In this regard, I contacted their support team who are amazing to provide help. Finally, I recovered my all previous data which was saved with their database - it's just fantastic. I use the app- found no problem totally essential for the Indian e-com market. I recommended the app.
we using this app from last week and performance of this app is really good , very easy to use with all couriers
I USED IS APP IS WAS VERY GOOD SERVICES ......................................................................................................................
I am not able to choose any plan , The button is not clickable even after entring the api key and all
This app sucks, we can't select package. i told them to improve the app. but still it's not working properly....
Thanks for your suggestions to improve, We are listening our app users and improving our app features day by day. Everything seems working fine, you can write us on support@shopiapps.in in case of any concern or issue. So that we can get in touch to resolve issue you are facing.
Great customer service , it's been very easy to handle orders. Easy to sync and print all the labels, invoice and manifest.
Best App and Great Customer Support You Can Contact Them Any Time On-Call Directly... Highly Recommended
I am loving the ease the app is giving me to bulk book the orders, print labels in one go, managing multiple logistics partner cannot get easier than this. Special thanks to Chetna for being prompt in addressing my queries and resolving every possible issue. Must Use App.
The app is very useful for uploading bulk manifests to Delhivery (the courier service that we are using). But there are two major functions that are lacking:
1. I can't update tracking numbers to Shopify orders in bulk. Have to go to each order individually in the App to update tracking numbers - the process is very tedious as even that is not a single click functionality - you have to click, select a check box, click again and wait till the app updates the tracking. Since this morning (10March17), that feature has also stopped working, so essentially there is no way I can update tracking numbers to orders now.
2. The return address field value in the packing slip printed through this app is different than that printed from Delhivery website. So after uploading manifest from this app, I have to go to Delhivery website and print the packing slips from there. Delhivery has separate address fields for Seller Address (registered address) and return address (the address to which the RTO shipments are to be sent). This app does not take different values for these two fields, and even if you give two different values, it will print the same address in both the fields.
If you solve these two issues, (which are major issues for us), we will upgrade this app to 5 stars. The app is good no doubt, and right now we don't have any better option, but not fully satisfied with the functionality (at least for Delhivery).
Charged me 7$ for trial period . Also i could not reach the customer care