Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 5, 2024

I had a fantastic experience with Softpulse infotech. Their customer service team Mr Sandeep and others were incredibly helpful and patient in troubleshooting the issue I was having with our service. They went above and beyond to ensure that everything was resolved quickly and efficiently. I would definitely recommend them to anyone in need of reliable service. Thank you!

Nisarga Herbs
India
About 1 year using the app
March 19, 2024

Indian Logistics Services has truly exceeded my expectations! Not only does their app streamline the logistics process seamlessly, but their customer support is unparalleled. Whenever I've had a question or issue, their team has been incredibly responsive and helpful, ensuring smooth operations every step of the way. Highly recommended for anyone looking for top-notch logistics solutions with outstanding support!

Uathayam
India
About 2 months using the app
December 21, 2023

I find this software incredibly valuable as it addresses several of my challenges:

It allows me to efficiently create a bulk pickup schedule with all the essential details conveniently available in one place, minimizing the likelihood of errors.

The tracking dashboard is not only well-designed but also considerate of individual requirements, providing an excellent user experience.

Although accessing the support section may be a humorous challenge , scheduling a demo call has proven to be incredibly effective. During these video calls, I receive comprehensive support along with necessary details, and the team is readily available to work on any required customizations. For instance, I needed to book a shipment from Bluedart with a time-definite delivery (TDD), and they promptly activated this feature for me. This personalized attention significantly resolved a major issue for me, making my experience with the software highly commendable.

In light of my positive experience, I wholeheartedly recommend this software.

Toffay
India
4 months using the app
February 8, 2024

Excellent support , best app

Nabia
India
6 days using the app
December 5, 2023

Chetna is very supportive and kind.. she helped me alot

Nish Hair
India
10 months using the app
December 15, 2023

Excellent service.
Team members are very helpful

Pintola
India
About 1 month using the app
October 27, 2023

Really Loving this Software, had made our life easy and best part is customer support. Always quick and dedicated, we have Chetna as Support Executive, She is great, always quick reply and customised solution.

MNST Gear
India
2 months using the app
October 31, 2023

best app on shopify .. support is just amazing highly recommended and must have app *****

CAR CRAFT INDIA
India
6 months using the app
August 4, 2023

Very responsive support team. They will keep writing to you until you acknowledge that your problem has been resolved. They even take up integration issues with your 3rd party service partners on your behalf to get the job done.

Amazing support. I don't write reviews very often but when I do, it is because of some exemplary service.

Thank you for always being there whenever needed.

herbyangel.com
India
Over 1 year using the app
October 10, 2023

I am loving the ease the app is giving me to bulk book the orders, print labels in one go, managing multiple logistics partner cannot get easier than this. Special thanks to Chetna for being prompt in addressing my queries and resolving every possible issue. Must Use App.

tedhimedhifamily
India
5 days using the app