Avis (125)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
3 décembre 2021

Amazing app! Lets me control all my comunications in 1 PLACE! PLus its safes time with automated responses that save on agents and speeds up the answer time for clients.

FixOEM: Refaccionaria Celular
Mexique
Environ 2 mois d’utilisation de l’application
DelightChat a répondu 9 décembre 2021

Thank you fixoem.com team, it's such a delight to hear words of praise from you!

We're happy you found Automation valuable. We highly recommend you also try help-centre articles through the self-serve widget on your website. This way your customers can find responses to common FAQs all by themselves :)

All the best!
Devina
Product Manager @DelightChat

5 février 2022

I have been looking for this for more than a year, I have tried almost every other solution in the market, this guys have everything covered and the best customer service ever, support team really got everything covered in a blink of an eye.

tienda-del-cafe-colombia
Colombie
Environ un mois d’utilisation de l’application
DelightChat a répondu 8 février 2022

We had a mini-celebration internally after reading this review - there's nothing we could have asked for more! Thank you so much for your kind words.

DelightChat hopes to continue to delight you, always.

Cheers,
Team DelightChat

8 février 2022

The turnaround time on bugs/feature requests and founder's direct involvement make them deserving of a 5 star. We were experimenting for a week before finally switching over from Zendesk to DelightChat completely.

Skillmatics
Inde
Environ un mois d’utilisation de l’application
DelightChat a répondu 21 février 2022

Thank you Skillmatics team for taking the time to share your love :)
It's been a delight working with your team!

Cheers to more growth!
DelightChat

12 janvier 2023

Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!

minzo-jp
Royaume-Uni
Environ un mois d’utilisation de l’application
26 décembre 2022

Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!

Nakano Knives
Royaume-Uni
12 jours d’utilisation de l’application
DelightChat a répondu 3 août 2023

We're thrilled to hear that DelightChat is the best app you've installed so far. It's fantastic to know that our integration with WhatsApp and Facebook has been a game changer for your customer service needs.

Your kind words about our support team and pricing are greatly appreciated. We strive to provide top-notch service at a value-for-money price.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

22 avril 2022

I really really love the App. It has everything I was looking for and more. The platform is clean, organized and easy to use. The support team is very helpful, they created a WhatsApp Group after our demo and are always there to help us right away. I highly recommend this app!

Shop Curls
Koweït
8 jours d’utilisation de l’application
DelightChat a répondu 31 mai 2022

Your review made us the happiest, Badriya! Thank you! It is amazing to work with the Shop Curls Team, as always. Onwards and upwards! :)

5 février 2022

5/5 product and customer support. Does everything we would expect out of a CS tool at a sensible pricing. There's probably some room for improvement in the UI of the iOS app.

Skillmatics World
États-Unis
5 jours d’utilisation de l’application
DelightChat a répondu 8 février 2022

Thank you Skillmatics team for your kind words and for sharing the feedback. We have noted your feedback and will keep you posted.

Thanks,
Team DelightChat

16 mai 2022

Preetam was very helpful in explaining the different problems that i was facing and always got back to me very quickly. Very friendly and very patient in explaining the details that needed to be done.

Nesuto Singapore
Singapour
4 jours d’utilisation de l’application
DelightChat a répondu 31 mai 2022

We really appreciate your kind words, Pei! Thank you. Hoping you achieve greater heights for Nesuto Singapore! Cheers.

1 janvier 2022

Perhaps the best onboarding I have experienced so far, this is one product that is truly built customer first. App is so far working well for our needs.

Skillmatics
États-Unis
1 jour d’utilisation de l’application
DelightChat a répondu 11 janvier 2022

Thank you Skillmatics team for your kind words! We couldn't have asked a better way to kickstart the new year :)
We will strive to continuously deliver delight to you and watch you grow.

Regards,
DelightChat team

2 septembre 2021

Better than Zendesk and Freshdesk. I've used all those and Delight is more intuitive and simple to use.
Recommended!

Boost™
États-Unis
5 minutes d’utilisation de l’application