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I'm using this app for the last 3 weeks. And it's impeccable before i used some other app that was lacking too much & the customer service was really bad. But since then I used this it made my customer retention like a cakewalk & the support team is very cooperative I thanks all delight chat members who support me a lot but one thing I want to tell delight chat please it's Lil pricey but it's worth it. Specially thanks to Thejus & Baz Chordiya
Hey Owais, it is always a pleasure to be working with you! We will keep your concerns in mind. Thank you for your kind words. We hope to continue delighting you and your customers.
Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!
We're thrilled to hear that DelightChat is the best app you've installed so far. It's fantastic to know that our integration with WhatsApp and Facebook has been a game changer for your customer service needs.
Your kind words about our support team and pricing are greatly appreciated. We strive to provide top-notch service at a value-for-money price.
Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.
Excellent App ,perfect for drop shipping and excellent team which helps in solving all your implementation questions
Thank you for your review! We hope to keep adding value to your team and Pogo Cycles! :)
This app is fantastic and the team is very committed to ensuring every store owner has a pleasurable experience. I am talking about requesting a feature at 9am this morning (Which most apps/companies say we will add it to our list and never do it) Not DelightChat! They had this feature implemented on the same day. Really awesome and the app itself is just great.
Hi James,
Yay! Thank you for the wonderful words. It gives us a deep sense of joy when even the new users like you derive value out of DelightChat.
It is also reassuring that we are headed in the right direction by keeping the customer-experience first. Thank you once again for sharing the feature request and helping us serve you better.
Cheers,
Devina
Product Manager @DelightChat
I really really love the App. It has everything I was looking for and more. The platform is clean, organized and easy to use. The support team is very helpful, they created a WhatsApp Group after our demo and are always there to help us right away. I highly recommend this app!
Your review made us the happiest, Badriya! Thank you! It is amazing to work with the Shop Curls Team, as always. Onwards and upwards! :)
We run multiple brands, so we needed a solution that supports the versatility of our business. The Delightchat team was fantastic in genuinely listening to our specific needs. They even went as far as designing a solution solely for our use cases and updated their product to support more merchants. I recommend it 100% of the time for multichannel support on numerous brands. Great app.
We here at DelightChat continuously strive towards our goals, and beautiful brands like yours, Michael, help us do that with greater zest. It was a pleasure to read your review. Thank you so much!
Wishing the best,
DelightChat
DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.
Hi Team Med7,
Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.
We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.
Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Regards,
Thejus
5/5 product and customer support. Does everything we would expect out of a CS tool at a sensible pricing. There's probably some room for improvement in the UI of the iOS app.
Thank you Skillmatics team for your kind words and for sharing the feedback. We have noted your feedback and will keep you posted.
Thanks,
Team DelightChat
I have been looking for this for more than a year, I have tried almost every other solution in the market, this guys have everything covered and the best customer service ever, support team really got everything covered in a blink of an eye.
We had a mini-celebration internally after reading this review - there's nothing we could have asked for more! Thank you so much for your kind words.
DelightChat hopes to continue to delight you, always.
Cheers,
Team DelightChat
Preetam was very helpful in explaining the different problems that i was facing and always got back to me very quickly. Very friendly and very patient in explaining the details that needed to be done.
We really appreciate your kind words, Pei! Thank you. Hoping you achieve greater heights for Nesuto Singapore! Cheers.