Avis (125)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
13 juin 2024

seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.

Gully Labs
Inde
2 mois d’utilisation de l’application
5 juin 2024

Amazing Support Team.
Easy application.
Good videos on you tube.
Humble owners.

Studio J Shop
Singapour
6 mois d’utilisation de l’application
15 mai 2024

DelightChat makes WhatsApp marketing & customer support a breeze for small businesses, even for non-techies. Plus, their support is fantastic!

Crystal Abaya Studio
Émirats arabes unis
6 mois d’utilisation de l’application
DelightChat a répondu 7 juin 2024

Hi Team Crystal Abaya Studio,

Thank you for your wonderful review! We’re thrilled to hear that DelightChat has made WhatsApp Marketing and Customer Support easy for your Business. It's great to know that you find our platform extremely user-friendly.

We’re also delighted to hear your positive feedback about our Support Team. If you ever need any assistance or have further feedback, please don't hesitate to reach out.

Best regards,
Thejus

6 juin 2024

Really good customer service i recommend it.

Verken.cl
Chili
7 mois d’utilisation de l’application
DelightChat a répondu 14 juin 2024

Hi Team Verken.cl,

Thank you for your kind review! We're elated to hear that you had a great experience with our customer service.

If you have any questions or need further support, please feel free to reach out.

Best regards,
Thejus

18 mai 2024

DelightChat is a very useful tool for Live chat and WhatsApp chat.

Great experience.

Fabcurate
Inde
Presque 2 ans d’utilisation de l’application
DelightChat a répondu 7 juin 2024

Hi Team Fabcurate,

Thank you for your review! We’re glad to hear that you find DelightChat to be a very useful tool for Live Chat and WhatsApp Chat. We're delighted that you've had a great experience with our platform.

If you ever have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

11 avril 2024

DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.

Purpink Gifts Ltd
Kenya
Environ 2 ans d’utilisation de l’application
DelightChat a répondu 25 avril 2024

Hi Team Purpink,

Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service.

Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment.

We appreciate your feedback and look forward to continuing to support your business's customer service needs.

Regards,
Thejus

19 mars 2024

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them…

Aegte Lifescience
Inde
Environ 2 ans d’utilisation de l’application
DelightChat a répondu 21 mars 2024

Hi Dhiren,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a delightful experience with Team DelightChat over the past 2 years.

It's fantastic to know that DelightChat has become your go-to solution for all your customer communication needs. We're glad that our platform's integrations with social channels, including Instagram and Facebook, have been beneficial for you. We're also delighted that you've found our WhatsApp integration to be deep and impactful, especially with user journey automations, chatbots, Shops on WhatsApp, and targeted marketing, leading to increased customer retention.

Your recommendation means the world to us, and we're honoured to be considered a must-have for all Shopify merchants. We're committed to continuously improving our platform to meet your evolving needs.

Thank you for your kind words about Bharath and our team. We're dedicated to providing helpful and responsive support to all our users.

We appreciate your support and look forward to continuing to serve you in the future. Kudos to you as well for being such a valued member of the DelightChat community!

Regards,
Thejus

5 août 2024

Nice

AgriClub
Inde
14 jours d’utilisation de l’application
15 juin 2024

Amazing service
Amazingggggggg

DabToFab
Inde
Environ un mois d’utilisation de l’application
6 mars 2024

DelightChat has been very essential for us at VS Mani & Co.
We utilize the platform tremendously for our customer service automation and responses. Further it provides a very well detailed out segmentation option for targeted marketing through Whats App.
We're quite happy with the platform and looking forward to more features being added.

VS Mani & Co.
Inde
Presque 2 ans d’utilisation de l’application
DelightChat a répondu 11 mars 2024

Hi Team VS Mani,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has been such an essential tool for VS Mani & Co. It's great to know that you're utilising the platform extensively for customer service automation and responses, as well as leveraging the detailed segmentation options for targeted marketing through WhatsApp.

We're delighted that you're happy with the platform, and we're continuously working to enhance it further. Your feedback is invaluable to us, and we're committed to adding more features that will continue to meet your needs and exceed your expectations.

If you ever have any suggestions or if there's anything specific you'd like to see added to the platform, please don't hesitate to let us know. We're here to support you every step of the way. Thank you for choosing DelightChat!

Regards,
Thejus