DC WhatsApp Marketing+Helpdesk

I'm using this app for the last 3 weeks. And it's impeccable before i used some other app that was lacking too much & the customer service was really bad. But since then I used this it made my customer retention like a cakewalk & the support team is very cooperative I thanks all delight chat members who support me a lot but one thing I want to tell delight chat please it's Lil pricey but it's worth it. Specially thanks to Thejus & Baz Chordiya

Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, a very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience. Kudos to Preetam and the team for such a good product and for being so customer centric. I only see them getting better and better!

Been using DC for a couple of months now. It's really helped me streamline all outward WhatsApp related communication - be it order updates, or cart recovery reach outs!. Highly recommend for any business looking to get an automated WhatsApp CRM tool. It does have a bit of a learning curve. but once you get past that, it's a great app to have in your Shopify arsenal.

Communicating with our customers has now been made simple with Delight Chat. Our team was struggling earlier with multiple business numbers causing confusion and having felt a lack of control over client relations with our team, we knew we had to do something about it. Enter - Delight Chat. Delight Chat helped streamline our communications and provide our customers with great service. The Delight Chat team is super responsive and are able to solve issues pretty quickly. If you're trying to provide your customers with great support at a reasonable price, this is a must-have.

This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.

The DelightChat team were super helpful and patient in getting us on-boarded. The app itself has saved us numerous hours in follow-ups and reach outs. It's hard to fault them or their product. Highly recommended.

Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.

I have been testing out DelightChat for the past 3 weeks and so far loving it! Customer support is Top Notch, going over and beyond to assist with any issues. As soon as I downloaded the app and got in touch with them, the support team created a WhatsApp group where I could message the team and they would immediately respond to any queries I had. The interface is very clean and pleasant, nicely designed and organised and for the wide array of features included I feel the price is well worth it. I would highly reccomend this app for anyone looking to centralise facebook, instagram, whatsapp and other social media into 1 place for easy communication with customers.

Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.

Not recommended at all. Their support team is nonexistent and seems overwhelmed. Will commit all sort of deliverables and later no one from the support responds to the messages or queries. The product has many bugs as well, seems like they have launched beta product. When you ask the team to resolve the bugs, they reply that they have other priorities. Infact they asked us to remind them if they forget to respond to our queries. Funny. Anyways, there are way better solutions in the market. Thanks.