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Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to pay for multiple apps. Delight is your one-stop solution. Kudos to the team, curious to see what new feature will they surprise us with.
Hi Team Waywen,
Thank you for your glowing review! We're thrilled to hear that DelightChat has been such a valuable asset to your business for almost a year now. It's fantastic to know that you find our pricing reasonable and unmatched by our competitors.
We take pride in providing a comprehensive solution for startups, from WhatsApp marketing to HelpDesk, all in one place. We're especially glad to hear that our support has exceeded your expectations and that you consider us your one-stop solution.
Our team is continuously working on new features to enhance your experience, and we can't wait to surprise you with what's next. Thank you for your support and for being a part of the DelightChat community!
Regards,
Thejus
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
Hi Team Kadam Haat,
Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, automation rules, and campaign analytics have met your communication needs. It's great to know that our support team has provided excellent and quick assistance through the WhatsApp Support Group. Your continued trust means a lot to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out—we're here to help!
Regards,
Thejus
Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.
Hi Team Ganga Fashions,
Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your expectations. Your recommendation means a lot to us! If you ever need anything or have more feedback to share, don’t hesitate to reach out—we’re always here to assist.
Regards,
Thejus
DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.
Hi Team Purpink,
Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service.
Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment.
We appreciate your feedback and look forward to continuing to support your business's customer service needs.
Regards,
Thejus
DC's WhatsApp Marketing + API is a game-changer! It's incredibly user-friendly, even for non-techies like me. The features are powerful, with automation and analytics making campaigns a breeze. I've never experienced downtime, and their customer support is top-notch.
One standout feature is their app's feature request section, which allows users to suggest and vote on new features. This level of customer engagement shows they truly care about improving their product based on user feedback.
Highly recommend DC for anyone serious about WhatsApp marketing!
Hi Team KOOKNN,
Thank you so much for your fantastic review! We’re thrilled to hear that you find DelightChat's features to be exceptional and user-friendly. It's great to know that DelightChat's features are making your campaigns effortless.
We’re especially glad to hear your positive feedback about our Customer Support and the app's Feature Request section. Engaging with our users and improving based on their feedback is very important to us.
Thank you for recommending DelightChat for WhatsApp marketing. If you ever have any questions or additional feedback, please don’t hesitate to reach out.
Best regards,
Thejus
Been using DelightChat for quite sometime.
I think what really shines out is the RESPONSE Speed of the team.
Believe it or not, changes and help from the customer service is like really really fast.
You have question? Bang! Answered in 10min.
So far so good. Keep it up
Hi Team Jolicare MY,
Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help!
Regards,
Thejus
We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started.
Thank you for your great effort.
Hi Team Hatchill,
Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform.
Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.
Hi Team Guantanamera,
Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.
Hi Team Mysfits,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience with the platform. Our support team takes pride in being prompt and patient, and they’ll be glad to know they've helped make your transition smooth. We're so happy to have earned your trust, and we look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out—we’re always here to help!
Regards,
Thejus
DelightChat has been a lifesaver for getting our social media management in order. The most important advantage is that their support team is very proactive, and most of our issues are resolved within 24 hours or even less. This is a great example of their dedication to customer support. There's definitely a learning curve for our team but the more we understand the features, the easier it gets for us to deliver a better experience for our customers. Great work by the DC team :)
Hi Team Quirksmith,
Thank you so much for your wonderful review! We’re delighted to hear that DelightChat has been a lifesaver for your social media management needs. Our Support Team works hard to be proactive, and we're thrilled to know that their dedication is making a positive impact on your experience.
We appreciate your patience with the learning curve and are glad to hear that understanding the features is helping you deliver a better experience to your customers.
Thank you for your kind words and support. If you have any further questions or feedback, please don't hesitate to reach out.
Best regards,
Thejus