Avaliações (155)

Classificação geral
4,9
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de junho de 2024

We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.

Kadam Haat
Índia
Quase 2 anos usando o app
DelightChat deixou uma resposta 21 de outubro de 2024

Hi Team Kadam Haat,

Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, automation rules, and campaign analytics have met your communication needs. It's great to know that our support team has provided excellent and quick assistance through the WhatsApp Support Group. Your continued trust means a lot to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out—we're here to help!

Regards,
Thejus

9 de agosto de 2024

This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou

SAMA by Rakhi
Índia
3 meses usando o app
DelightChat deixou uma resposta 21 de outubro de 2024

Hi Team SAMA by Rakhi,

Thank you for your kind feedback! We’re delighted to hear that you find the app easy to use and that our WhatsApp Support Group has been helpful in resolving your doubts. We're always here to ensure you have the best experience possible. If you ever need further assistance, feel free to reach out!

Regards,
Thejus

Data de edição: 27 de julho de 2024

Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.

Guantanamera
México
Aproximadamente 1 mês usando o app
DelightChat deixou uma resposta 21 de outubro de 2024

Hi Team Guantanamera,

Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help!

Regards,
Thejus

17 de abril de 2024

Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to pay for multiple apps. Delight is your one-stop solution. Kudos to the team, curious to see what new feature will they surprise us with.

Waywen
Índia
Mais de 2 anos usando o app
DelightChat deixou uma resposta 25 de abril de 2024

Hi Team Waywen,

Thank you for your glowing review! We're thrilled to hear that DelightChat has been such a valuable asset to your business for almost a year now. It's fantastic to know that you find our pricing reasonable and unmatched by our competitors.

We take pride in providing a comprehensive solution for startups, from WhatsApp marketing to HelpDesk, all in one place. We're especially glad to hear that our support has exceeded your expectations and that you consider us your one-stop solution.

Our team is continuously working on new features to enhance your experience, and we can't wait to surprise you with what's next. Thank you for your support and for being a part of the DelightChat community!

Regards,
Thejus

19 de março de 2024

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them…

Aegte Lifescience
Índia
Aproximadamente 2 anos usando o app
DelightChat deixou uma resposta 21 de março de 2024

Hi Dhiren,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a delightful experience with Team DelightChat over the past 2 years.

It's fantastic to know that DelightChat has become your go-to solution for all your customer communication needs. We're glad that our platform's integrations with social channels, including Instagram and Facebook, have been beneficial for you. We're also delighted that you've found our WhatsApp integration to be deep and impactful, especially with user journey automations, chatbots, Shops on WhatsApp, and targeted marketing, leading to increased customer retention.

Your recommendation means the world to us, and we're honoured to be considered a must-have for all Shopify merchants. We're committed to continuously improving our platform to meet your evolving needs.

Thank you for your kind words about Bharath and our team. We're dedicated to providing helpful and responsive support to all our users.

We appreciate your support and look forward to continuing to serve you in the future. Kudos to you as well for being such a valued member of the DelightChat community!

Regards,
Thejus

12 de agosto de 2024

The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.

The S Studio Online
Índia
6 meses usando o app
DelightChat deixou uma resposta 21 de outubro de 2024

Hi Team S Studio Online,

Thank you for your great feedback! We’re so glad to hear that you find the platform user-friendly and that it’s helping you efficiently manage customer interactions and streamline communications. If you ever need any further assistance, feel free to reach out—we’re always here to help!

Regards,
Thejus

22 de agosto de 2024

DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!

Perfect Computer Agencies
Índia
10 dias usando o app
DelightChat deixou uma resposta 21 de outubro de 2024

Hi Team Perfect Computer Agencies,

Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying the WhatsApp Business API on DelightChat and that its seamless integration and robust features are enhancing your customer interactions. It’s great to know that the ease of setup and our support have met your expectations. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!

Regards,
Thejus

11 de junho de 2024

Been using DelightChat for quite sometime.

I think what really shines out is the RESPONSE Speed of the team.

Believe it or not, changes and help from the customer service is like really really fast.

You have question? Bang! Answered in 10min.

So far so good. Keep it up

Jolicare MY
Malásia
Aproximadamente 2 anos usando o app
DelightChat deixou uma resposta 21 de outubro de 2024

Hi Team Jolicare MY,

Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help!

Regards,
Thejus

6 de março de 2024

DelightChat has been very essential for us at VS Mani & Co.
We utilize the platform tremendously for our customer service automation and responses. Further it provides a very well detailed out segmentation option for targeted marketing through Whats App.
We're quite happy with the platform and looking forward to more features being added.

VS Mani & Co.
Índia
Quase 2 anos usando o app
DelightChat deixou uma resposta 11 de março de 2024

Hi Team VS Mani,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has been such an essential tool for VS Mani & Co. It's great to know that you're utilising the platform extensively for customer service automation and responses, as well as leveraging the detailed segmentation options for targeted marketing through WhatsApp.

We're delighted that you're happy with the platform, and we're continuously working to enhance it further. Your feedback is invaluable to us, and we're committed to adding more features that will continue to meet your needs and exceed your expectations.

If you ever have any suggestions or if there's anything specific you'd like to see added to the platform, please don't hesitate to let us know. We're here to support you every step of the way. Thank you for choosing DelightChat!

Regards,
Thejus

29 de maio de 2024

We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started.

Thank you for your great effort.

Hatchill
Egito
Mais de 1 ano usando o app
DelightChat deixou uma resposta 7 de junho de 2024

Hi Team Hatchill,

Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform.

Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Best regards,
Thejus