Avaliações (156)
Refinar
-
Por avaliação
DC's WhatsApp Marketing + API is a game-changer! It's incredibly user-friendly, even for non-techies like me. The features are powerful, with automation and analytics making campaigns a breeze. I've never experienced downtime, and their customer support is top-notch.
One standout feature is their app's feature request section, which allows users to suggest and vote on new features. This level of customer engagement shows they truly care about improving their product based on user feedback.
Highly recommend DC for anyone serious about WhatsApp marketing!
Hi Team KOOKNN,
Thank you so much for your fantastic review! We’re thrilled to hear that you find DelightChat's features to be exceptional and user-friendly. It's great to know that DelightChat's features are making your campaigns effortless.
We’re especially glad to hear your positive feedback about our Customer Support and the app's Feature Request section. Engaging with our users and improving based on their feedback is very important to us.
Thank you for recommending DelightChat for WhatsApp marketing. If you ever have any questions or additional feedback, please don’t hesitate to reach out.
Best regards,
Thejus
DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.
Hi Team Purpink,
Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service.
Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment.
We appreciate your feedback and look forward to continuing to support your business's customer service needs.
Regards,
Thejus
It's a very useful app, which helps us managing our customers and our marketing services much better and faster. Hope there was also an SMS option.
Great staff, always helpful with all our requests
Hi Simona,
Thank you for your wonderful review! We're thrilled to hear that our app has been very useful for managing your customers and marketing services more efficiently. Your feedback regarding an SMS option is duly noted, and passed on to the Product team for review.
We're also glad to hear that you've had a positive experience with our staff. Providing excellent customer service is a top priority for us, and we're always here to assist with any requests you may have. If you ever need further assistance or have any suggestions, please feel free to reach out. We appreciate your support!
Regards,
Thejus
DelightChat has been a lifesaver for getting our social media management in order. The most important advantage is that their support team is very proactive, and most of our issues are resolved within 24 hours or even less. This is a great example of their dedication to customer support. There's definitely a learning curve for our team but the more we understand the features, the easier it gets for us to deliver a better experience for our customers. Great work by the DC team :)
Hi Team Quirksmith,
Thank you so much for your wonderful review! We’re delighted to hear that DelightChat has been a lifesaver for your social media management needs. Our Support Team works hard to be proactive, and we're thrilled to know that their dedication is making a positive impact on your experience.
We appreciate your patience with the learning curve and are glad to hear that understanding the features is helping you deliver a better experience to your customers.
Thank you for your kind words and support. If you have any further questions or feedback, please don't hesitate to reach out.
Best regards,
Thejus
Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.
Hi Team SF HealthTech,
Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base.
We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.
Hi Team Baatu,
Thank you for your wonderful feedback! We’re delighted to hear that you love the app and have been using it for multiple brands over the years. It’s great to know that our customer support has consistently met your needs and resolved your queries promptly. Your continued trust in us means a lot! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!
Regards,
Thejus
DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.
Hi Team Med7,
Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.
We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.
Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Regards,
Thejus
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA,
Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes.
If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
Thejus
Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.
Hi Team TRAPIN,
Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist.
Regards,
Thejus
We are very happy with Delight Chat. It simplifies many of our process for customer interaction & engagement. We are looking forward to a UI available in desk view for the mobile version as well. Great app!!
Hi Team Thenmozhi Designs,
Thank you so much for your kind words! We're thrilled to hear that DelightChat has been instrumental in simplifying your customer interaction and engagement processes.
Your satisfaction is our top priority, and we're continuously working to enhance our platform to meet your needs.
We appreciate your feedback regarding the UI availability in desk view for the mobile version, and we'll certainly take it into consideration for future updates. Thank you for choosing DelightChat, and we look forward to continuing to serve you with excellence!
Regards,
Thejus