Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
24 de dezembro de 2021

We started using DelightChat earlier this year and as the main user in the company, I can say it has helped streamline my job in customer delight. The app features some nifty tools and the merchant support is always on point. It's good having a one stop solution to all our outreach needs.

No Nasties
Índia
9 meses usando o app
DelightChat deixou uma resposta 11 de janeiro de 2022

Hey NoNasties team,

Woah! You just made our day. Getting a public appreciation from a brand that thinks big and aspires to make clothing planet-friendly is a treat.

We look forward to continue delighting you in future as well. Once again, a big thank you for placing your trust in us, really means a lot!

Cheers to more awesomeness.
- DelightChat team

8 de novembro de 2021

We use delight chat for our customer support. The whatsapp chat on the website is very smooth and helps us connect with our customers effectively. We even use DelightChat for our social media replies. I love the team tagging feature that they have, it allows us to tag the chat to the right person without inconvenience to the customer. Would highly recommend this app.

I Value Every Idea
Índia
9 meses usando o app
DelightChat deixou uma resposta 10 de novembro de 2021

Hey Navya and team, we're deeply grateful that you chose DelightChat to power your customer support.

Thank you for your kind review. We look forward to continue delighting you :)

Data de edição: 8 de novembro de 2021

App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp

EL THE COOK®
Índia
7 meses usando o app
DelightChat deixou uma resposta 8 de novembro de 2021

Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!

14 de janeiro de 2022

Excellent platform if you are looking to have all your customer communications in one place - works great with whatsapp, FB, instagram DM, emails etc., Set up and integration is so simple and support team is very helpful.

Delicut
Emirados Árabes Unidos
7 meses usando o app
DelightChat deixou uma resposta 14 de janeiro de 2022

Thank you Delicut team, it means a lot to us.
We look forward to serving you even better and watching you grow.

Cheers!
Devina (Product @DelightChat)

1 de dezembro de 2021

One of the best customer support apps I have ever found. They are upgrading their system frequently and their team is quick in response. Would definitely recommend this app to any business who is looking for helpdesk solution

Studio by TCS
Reino Unido
6 meses usando o app
DelightChat deixou uma resposta 9 de dezembro de 2021

We're so happy to support the growth of studiobytcs.com. Thank you placing your trust in us and for sharing the review. Upwards and onwards :)

Cheers,
Devina (Product Manager @DelightChat)

25 de novembro de 2022

Best app for managing all my business chats and order automations of my shopify orders. Customer support for this app is really helpful so that I dont face any issue while using the app.

Fitspace
Índia
6 meses usando o app
17 de maio de 2022

Delight Chat has been a great app for us. All our customer support is now in one place and further more all our WhatsApp automations are taken care of. The team is extremely good and the support we received was excellent.

Gadre Premium Seafood
Índia
6 meses usando o app
DelightChat deixou uma resposta 30 de maio de 2022

Thank you so much for your encouraging words Inderbir! We hope to continue adding value to your team.

24 de abril de 2022

Excellent App ,perfect for drop shipping and excellent team which helps in solving all your implementation questions

Pogo Cycles
Irlanda
5 meses usando o app
DelightChat deixou uma resposta 31 de maio de 2022

Thank you for your review! We hope to keep adding value to your team and Pogo Cycles! :)

8 de novembro de 2021

I've been using this for three months and it is excellent to manage customer emails. It keeps all correspondence together, integrates seamlessly with gmail, Shopify, facebook. A great user-defined tag management environment that is also colour coded, clear intuitive screen, customer Shopify data shown and fully accessible right there on the screen. Very handy and definitely increases my customer service.

Charley Boutique
Austrália
5 meses usando o app
DelightChat deixou uma resposta 8 de novembro de 2021

Hi Murray, it's been such a pleasure collaborating with you and your beautiful brand 'Charley Boutique'.

Thank you for your kind words, and look forward to delighting you even more in the future!

2 de dezembro de 2022

Amazing app, has made communication with customer so seamless. Great way to target existing customer. A special shout out to the team who is always ready to help.

Mint & Oak
Índia
5 meses usando o app