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Nithya was extremely helpful and patient. She helped me setup API automation on a step-by-step basis and took time to do her research and get back to me wherever we were stuck.
Will definitely ask her for support if required in the future.
DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast.
Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy.
Highly recommend.
Hi Team Oshoplin,
Thank you for your valuable feedback and recommendation! We're glad to hear that DelightChat has been effective in unifying all your support channels and that our team has been fast and helpful. We appreciate your note on the app configuration and interface—it’s something we’re always working to improve. Once set up, we’re thrilled that the platform has been smooth and easy for you. We’re always here to help if you need any assistance!
Regards,
Thejus
Delight Chat offers all the whatsapp related functionalities we need- customer service, marketing, automations etc. We've been using it for over a year now, and are very happy with the product and specially their service - which is lightning fast!
Hi Team Flaming Koala,
Thank you so much for your kind words and for being a valued customer for over a year! We're thrilled to hear that DelightChat meets all your WhatsApp needs, from customer service to marketing and automations. It’s especially rewarding to know that our fast service has made a positive impact. Your satisfaction motivates us to keep improving and delivering the best experience. Thank you for trusting us!
Regards,
Thejus
They are very cooperative and quick in their response which is the most important thing you want from an app.
We recently onboarded with DelightChat and have had a positive experience. Their support team is highly responsive and provided swift assistance during the integration process. Whenever an issue arose, they addressed it promptly. We required a platform that could integrate various customer service channels such as WhatsApp, email, and social media inboxes, and DelightChat offers all the essential features we need for our business. Highly recommended!
We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.
Hi Team iKegger,
Thank you for your continued trust and support over the years! We're thrilled to hear that DelightChat has been a valuable solution for both your stores and that you're enjoying the features across all channels, including social comments. It’s always our goal to provide excellent support and value for the price. We look forward to continuing to support your business!
Regrads,
Thejus
One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.
Hi Team Odd Giraffe,
Thank you so much for your kind words! We’re thrilled to hear that you find DelightChat simple, trustworthy, and easy to use for both customer queries and WhatsApp marketing. It’s great to know that our support team has been responsive and helpful. We’re here to ensure your experience continues to be seamless. Thank you for recommending us!
Regards,
Thejus
We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business
Hi Team King of Salads,
Thank you for sharing your experience! We're delighted to hear that your journey with DelightChat has been smooth so far and that our team has been able to assist you whenever needed. It's great to know you're exploring the app's features, and we're confident they'll help you achieve your business goals. We're here to support you every step of the way!
Regards,
Thejus
The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.
Hi Team Akiiko,
Thank you for your wonderful feedback! We're thrilled to hear that DelightChat's user-friendly interface and automation tools have made managing campaigns easier and saved you valuable time. It’s fantastic to know that you've seen a noticeable increase in engagement and conversions. Our team is always here to ensure you get the most out of the platform—your success is our success!
Regards,
Thejus
The App covers all my WhatsApp requirements, the control panel is simplified and the customer service makes it even easier to reach the provided features.