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Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.
Hi Team Guantanamera,
Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.
Hi Team S Studio Online,
Thank you for your great feedback! We’re so glad to hear that you find the platform user-friendly and that it’s helping you efficiently manage customer interactions and streamline communications. If you ever need any further assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
Great app for whatsapp marketing
DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!
Hi Team Perfect Computer Agencies,
Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying the WhatsApp Business API on DelightChat and that its seamless integration and robust features are enhancing your customer interactions. It’s great to know that the ease of setup and our support have met your expectations. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!
Regards,
Thejus
Great app, Great support!
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
Hi Team Kadam Haat,
Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, automation rules, and campaign analytics have met your communication needs. It's great to know that our support team has provided excellent and quick assistance through the WhatsApp Support Group. Your continued trust means a lot to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out—we're here to help!
Regards,
Thejus
La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.
Been using DelightChat for quite sometime.
I think what really shines out is the RESPONSE Speed of the team.
Believe it or not, changes and help from the customer service is like really really fast.
You have question? Bang! Answered in 10min.
So far so good. Keep it up
Hi Team Jolicare MY,
Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help!
Regards,
Thejus
Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.
Hi Team Baatu,
Thank you for your wonderful feedback! We’re delighted to hear that you love the app and have been using it for multiple brands over the years. It’s great to know that our customer support has consistently met your needs and resolved your queries promptly. Your continued trust in us means a lot! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!
Regards,
Thejus
Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.
Hi Team TRAPIN,
Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist.
Regards,
Thejus