Recensioner (144)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 juni 2022

We run multiple brands, so we needed a solution that supports the versatility of our business. The Delightchat team was fantastic in genuinely listening to our specific needs. They even went as far as designing a solution solely for our use cases and updated their product to support more merchants. I recommend it 100% of the time for multichannel support on numerous brands. Great app.

fuelofr
USA
10 månader användning av appen
DelightChat svarade 7 juni 2022

We here at DelightChat continuously strive towards our goals, and beautiful brands like yours, Michael, help us do that with greater zest. It was a pleasure to read your review. Thank you so much!

Wishing the best,
DelightChat

27 oktober 2021

We were looking for more advanced and easy-to-use customer engagement platform. DelightChat was a good choice and if anyone is looking for Omnichannel solution, I highly recommend it!

Cinnamon Closet
Indien
10 månader användning av appen
DelightChat svarade 2 november 2021

You just made our day! Thank you for your love, we hope to continue adding value to your team.

17 januari 2023

DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !

ALTROVE
Indien
10 månader användning av appen
DelightChat svarade 3 augusti 2023

Thank you for your stellar review! We're thrilled to hear that our customer service has been a highlight of your experience with DelightChat.

Knowing that our app has been beneficial for your business is music to our ears. 🎵

Remember, we're always here for you, ready to assist whenever you need us. Thanks for being a part of our DelightChat family.

5 februari 2024

DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.

Med7 Online
Förenade Arabemiraten
7 månader användning av appen
DelightChat svarade 11 mars 2024

Hi Team Med7,

Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.

We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.

Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.

Regards,
Thejus

27 november 2023

I've been using DelightChat for over a year now totally a game changer. It's easy to use and customer support team is always ready to help. Totally worth it and if your market uses WhatsApp this is definitely game changer!

Grape Beauty
USA
9 månader användning av appen
DelightChat svarade 6 december 2023

We're thrilled to receive your 5-star review! It's fantastic to hear that DelightChat has been a game changer for your business, especially in utilizing WhatsApp as a marketing tool.

Your positive feedback about the ease of use and our customer support team is greatly appreciated. We strive to deliver the best possible service and support to our users, and it's rewarding to know we're achieving this with your experience.

Thank you for your continued support and for sharing how DelightChat has made a significant impact. We look forward to continuing to serve and support your business.

24 december 2021

We started using DelightChat earlier this year and as the main user in the company, I can say it has helped streamline my job in customer delight. The app features some nifty tools and the merchant support is always on point. It's good having a one stop solution to all our outreach needs.

No Nasties
Indien
9 månader användning av appen
DelightChat svarade 11 januari 2022

Hey NoNasties team,

Woah! You just made our day. Getting a public appreciation from a brand that thinks big and aspires to make clothing planet-friendly is a treat.

We look forward to continue delighting you in future as well. Once again, a big thank you for placing your trust in us, really means a lot!

Cheers to more awesomeness.
- DelightChat team

8 november 2021

We use delight chat for our customer support. The whatsapp chat on the website is very smooth and helps us connect with our customers effectively. We even use DelightChat for our social media replies. I love the team tagging feature that they have, it allows us to tag the chat to the right person without inconvenience to the customer. Would highly recommend this app.

I Value Every Idea
Indien
9 månader användning av appen
DelightChat svarade 10 november 2021

Hey Navya and team, we're deeply grateful that you chose DelightChat to power your customer support.

Thank you for your kind review. We look forward to continue delighting you :)

15 april 2024

Good Product. Great Support.

MIDORii みどり
Indien
Ungefär en månad användning av appen
DelightChat svarade 25 april 2024

Hi Team MIDORII,

Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

Redigerat 8 november 2021

App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp

EL THE COOK®
Indien
7 månader användning av appen
DelightChat svarade 8 november 2021

Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!

14 januari 2022

Excellent platform if you are looking to have all your customer communications in one place - works great with whatsapp, FB, instagram DM, emails etc., Set up and integration is so simple and support team is very helpful.

Delicut
Förenade Arabemiraten
7 månader användning av appen
DelightChat svarade 14 januari 2022

Thank you Delicut team, it means a lot to us.
We look forward to serving you even better and watching you grow.

Cheers!
Devina (Product @DelightChat)