评论 (132)

整体评分
4.9
每个评分等级的数量
  • 89% 的评分是 5 星
  • 8% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年4月23日

Good experience

Aymah Fragrances
印度
2个月 人在使用应用
DelightChat已回复 2024年4月25日

Hi Team Aymah,

Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help!

Regards,
Thejus

2023年12月1日

Tool is perfect but beyond that support level is incredible. Highly recommend...

Bazarstore
阿塞拜疆
5个月 人在使用应用
DelightChat已回复 2023年12月6日

Hi Omer,

Thank you so much for your wonderful 5-star review! We're delighted to know that you find our tool perfect and are especially pleased with the level of support we provide.

Your recommendation means a lot to us, and we're committed to maintaining this standard of excellence for our users in Azerbaijan and beyond. It's our top priority to ensure that you have the best experience with DelightChat.

Thank you for choosing us, and we look forward to continuing to support your business needs.

- Thejus
DelightChat

2024年4月15日

Good Product. Great Support.

MIDORii みどり
印度
大约1个月 人在使用应用
DelightChat已回复 2024年4月25日

Hi Team MIDORII,

Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

2024年3月6日

easy to use & good support

BeAbhika.com
印度
大约1年 人在使用应用
DelightChat已回复 2024年3月11日

Hi Rakshat,

Thank you for your review! We're thrilled to hear that you found our platform easy to use and that you received great support. If you ever need any further assistance or have any questions, feel free to reach out to us. We're always here to help!

Regards,
Thejus

2024年2月20日

Great product and excellent customer service

Hypnos
智利
3个月 人在使用应用
DelightChat已回复 2024年3月11日

Hi Team Hypnos,

We're delighted to hear that you're enjoying our product and that you've had an excellent experience with our customer service! Your satisfaction is our top priority, and we're committed to providing you with continued great service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Regards,
Thejus

2024年3月6日

1) servizio clienti TOP
2) intagrazione whats app TOP
3) gestiscono tutta la comunicazione omnicanale non solo whats app quindi sono un vero software di help desk
4) rapporto costo / qualità eccezzionale

Se hai shopify non puoi non usare questa app

LA PORTA DEI SAPORI
意大利
接近2年 人在使用应用
2024年4月15日

Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!!
Sigan adelante!!!

MYHD DJ STORE ®
智利
接近2年 人在使用应用
2021年12月3日

Amazing app! Lets me control all my comunications in 1 PLACE! PLus its safes time with automated responses that save on agents and speeds up the answer time for clients.

FixOEM: Refaccionaria Celular
墨西哥
接近3年 人在使用应用
DelightChat已回复 2021年12月9日

Thank you fixoem.com team, it's such a delight to hear words of praise from you!

We're happy you found Automation valuable. We highly recommend you also try help-centre articles through the self-serve widget on your website. This way your customers can find responses to common FAQs all by themselves :)

All the best!
Devina
Product Manager @DelightChat

2022年1月31日

Absolutely love DelightChat for customer service. The integration was seamless and simple, and the UI is easy to use. I also like that they have autoresponders which helps offset the labor of sending the same email over and over. Pricing is great for all the features you receive.
Their support staff is incredibly responsive and very receptive to my suggestions. There are some features I would love to see - search functionality, multi-select for closing and tagging, exporting of emails, and ability to send custom mass emails.

shopmaskc
美国
2年多 人在使用应用
DelightChat已回复 2022年2月8日

Hey Nas,

You've been our most valued customer, and it is such a pleasure to hear the kind words.

Thanks a ton for taking out the time to leave your feedback - we promise we will continue to improve and bring you these features.

Warm Regards,
Team DelightChat

2021年6月16日

One word for DelightChat, Game Changer. Absolutely focussing on providing the best customer experience with literally the most seamless & user friendly UI we have seen yet. We currently handle over 3k orders daily and we have tried almost every customer support tool out there but we wanted something custom suited to our operations and to handle the high volume of tickets across multiple channels and that is where these guys stepped in. The team is very agile and the most amazing part is, whenever there is a blocker, their whole team steps in and solves it almost instantly. We cannot thank the DC team enough for introducing such a wonderful tool out there.

Fabric Pandit
印度
2年多 人在使用应用