优化
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按评分
At ZERO Makeup, DelightChat has proven to be a valuable tool for streamlining our WhatsApp and social media message automation. It serves as an effective one-window solution to manage conversations across multiple stores, improving team efficiency and response times.
The platform’s integration with Shopify and automation workflows has enhanced our customer engagement, especially within our community channels. However, we recommend more detailed customization and reporting features to better support growing D2C brands.
Overall, a solid solution for centralizing support and scaling communication.
Hi Team ZERO Makeup,
Thank you for such a thoughtful review! We’re delighted to know that DelightChat has helped your team improve efficiency and customer engagement across multiple stores. It’s always a pleasure to support forward-thinking teams like yours!
– Nithya from DelightChat Support Team
Very satisfied with Delight – it’s great to have all email channels, including social media messages and WhatsApp, combined on one platform. We’ve been working with Delight for several years and have never had any issues. The support is fantastic.
Hi Team,
We truly appreciate your long-standing partnership and kind words! It's wonderful to know that DelightChat has consistently met your needs across channels. Thank you for trusting us all these years.
– Balaji from DelightChat Support Team
Delight Chat is useful sofware for handling CRM. It helps in Instagram, facebook, whatsapp Automations as well. We use it for retention marketing by sending WhatsApp broadcasts regularly.
Hi Team The Messy Corner,
Thank you for the fantastic review! We’re so glad to hear that DelightChat is helping you streamline CRM and run effective retention campaigns. It’s amazing to see brands like yours make the most of WhatsApp and social media automation - we’re always here to support your growth.
– Dharmapriya from DelightChat Support Team
DelightChar has been an amazing addition to our sales process. Communicating with customers is seamless and provides an additional layer of communication to our customers.
The customer service of DelightChat is superb, very minimal waiting time and clear and informative instructions.
Hi Team Hardwoodfloorstore,
Thank you for such a thoughtful review! We’re so glad to hear that DelightChat has helped enhance your sales process and customer communication. It's great to know our support team has been prompt and helpful - we’re always here whenever you need us.
– Nithya from DelightChat Support Team
Great omnichannel marketing tool. Used DelightChat for WhatsApp and Instagram automations. It had all the features that we were looking for and it cost effective too. The support team is very helpful and responds quickly to all queries.
Hi Team Burnlab,
Thank you for the amazing feedback! We're delighted that DelightChat ticked all the boxes for your marketing needs and that our support team has been helpful and responsive. We’re always here to help you grow!
– Balaji from DelightChat Support Team
Amazing app, amazing support!
Been using this for 2+ years now for my business and some things I love about it are:
Ease of use
Dedicated support
Prompt action
Hi Team Namya Living,
Thank you for the continued trust and the amazing review! We're thrilled to hear that you love the ease of use and support. It's been a pleasure supporting your business over the years!
– Dharmapriya from DelightChat Support Team
The app is a bit technical but the customer support from the team is good & hands on
however, I would definitely recommend some changes/upgradation
- The automation WhatsApp chat should show in the dashboard so the WhatsApp data/contact details of customers would be collected much more conveniently
- It should be easier for a customer to give submit review (love this feature on Zoko. You guys should definitely check it out)
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Hi Team Presh Beauti,
Thank you so much for the detailed feedback and your kind words about our support team! We really appreciate your suggestions. We’ve noted this and will discuss it with our product team. In regards to making it easier for your customers to leave reviews, we are aiming to launch in-app review collection within the next four weeks. Your insights help us improve, and we’re grateful to have you on this journey with us!
– Baz from DelightChat Support Team
would like to sincerely thank your team for the exceptional service we have experienced. Your platform has provided everything we need for effective customer service and communication.
Whenever we faced technical issues, your team responded promptly and worked efficiently to resolve them. We truly appreciate your dedication and support.
Additionally, we hope to see the feature requests we submitted implemented soon, as we’ve come to expect your quick and proactive approach. Thank you once again for your outstanding teamwork and the productive collaboration between our teams.
Hi Team i-Watch Egypt,
We’re truly grateful for your kind and detailed feedback. It’s been a pleasure supporting your team, and we’re thrilled that DelightChat has helped streamline your communication and service needs. We also appreciate your feature suggestions and are continuously working to enhance the platform. Thank you for being such a fantastic partner - we look forward to growing together!
– Dharmapriya from DelightChat Support Team
Absolutely loving the service from Dlightchat!
The team is super helpful, proactive, and always on time when it comes to solving issues. Whether it's a quick message on WhatsApp or a detailed discussion over Google Meet, they’re always ready to support. Great service, smooth communication, and a team that genuinely cares — highly recommend!
Hi Team KAIN,
Thank you for such an incredible review! We're thrilled to hear our team’s responsiveness and support have made a difference for you. It means a lot to know that our communication and service are helping your business - we’re always here when you need us!
– Balaji from DelightChat Support Team
I switched from Wati to DelightChat, and the overall experience has been great, with better features and excellent customer service.
Hi Team TEIA,
Thank you so much for making the switch and for the lovely feedback! We’re delighted to hear that you’re enjoying the features and service. It’s always our goal to deliver more value and better support every day.
– Dharmapriya from DelightChat Support Team