評價 (144)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2021年6月15日

Communicating with our customers has now been made simple with Delight Chat. Our team was struggling earlier with multiple business numbers causing confusion and having felt a lack of control over client relations with our team, we knew we had to do something about it. Enter - Delight Chat. Delight Chat helped streamline our communications and provide our customers with great service. The Delight Chat team is super responsive and are able to solve issues pretty quickly. If you're trying to provide your customers with great support at a reasonable price, this is a must-have.

AVStore
印度
使用應用程式 3個月
DelightChat 已回覆 2021年6月15日

Thank you for those kind words Aakash. It's been a delight working with your team, learning from your feedback and iterating on DelightChat's product to make it better.

We're glad you're with us on this journey :)

Preetam,
Co-founder

編輯時間:2022年4月15日

This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.

DerAusleger
德國
使用應用程式 3個月
DelightChat 已回覆 2022年5月31日

Hey DerAusleger Team, thank you for such a supportive review! Wishing greater heights for your amazing brand, DerAusleger.

2022年10月17日

The DelightChat team were super helpful and patient in getting us on-boarded. The app itself has saved us numerous hours in follow-ups and reach outs. It's hard to fault them or their product. Highly recommended.

PAYAL KHANDWALA™
印度
使用應用程式 3個月
DelightChat 已回覆 2023年8月3日

Thank you for your fantastic review and recommendation! We're thrilled to hear that our team was able to provide a smooth onboarding experience and that DelightChat has been a time-saver for your business.

Your kind words about our product and team are greatly appreciated. We strive to provide top-notch service and a valuable product to all our users.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

2021年6月15日

Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.

IntrinsiCurly Me
南非
使用應用程式 3個月
DelightChat 已回覆 2021年6月15日

Simonne, it's been a pleasure working with you and the entire team at IntrinsiCurly Me. Your feedback helped us improve our FB Messenger channel and mobile app. We are really thankful and glad that you are part of DelightChat's journey now and beyond :)

Preetam,
Co-founder

2022年1月28日

I have been testing out DelightChat for the past 3 weeks and so far loving it! Customer support is Top Notch, going over and beyond to assist with any issues. As soon as I downloaded the app and got in touch with them, the support team created a WhatsApp group where I could message the team and they would immediately respond to any queries I had. The interface is very clean and pleasant, nicely designed and organised and for the wide array of features included I feel the price is well worth it. I would highly reccomend this app for anyone looking to centralise facebook, instagram, whatsapp and other social media into 1 place for easy communication with customers.

Fior Hijabs
模里西斯
使用應用程式 3個月
DelightChat 已回覆 2022年2月8日

It's been an absolutely pleasure working with the wonderful team at Fior Hijabs. Thank you for taking out the time to leave your review, it means a lot to us.

Best Regards,
Team DelightChat

2022年3月15日

Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.

Zhivago
埃及
使用應用程式 2個月
DelightChat 已回覆 2022年5月31日

We are so happy reading your motivating words, Zhivago Team! Thank you for this review. :)

Wishing the best,
DelightChat

2024年4月1日

Best-in-segment service with top-notch omnichat and WhatsApp Business API integration.

Ipahad
印度
使用應用程式 12天
DelightChat 已回覆 2024年4月4日

Hi Team Ipahad,

Thank you for taking the time to share your feedback! We're thrilled to hear that you found our service to be the best-in-segment, and we're delighted that you appreciated our top-notch omnichat and WhatsApp Business API integration.

Providing seamless communication solutions is a top priority for us, and it's rewarding to know that our efforts have met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to ensure your experience remains exceptional. Thank you again for choosing our service!

Regards,
Thejus

2022年2月5日

I have been looking for this for more than a year, I have tried almost every other solution in the market, this guys have everything covered and the best customer service ever, support team really got everything covered in a blink of an eye.

tienda-del-cafe-colombia
哥倫比亞
使用應用程式 大約1個月
DelightChat 已回覆 2022年2月8日

We had a mini-celebration internally after reading this review - there's nothing we could have asked for more! Thank you so much for your kind words.

DelightChat hopes to continue to delight you, always.

Cheers,
Team DelightChat

2022年2月8日

The turnaround time on bugs/feature requests and founder's direct involvement make them deserving of a 5 star. We were experimenting for a week before finally switching over from Zendesk to DelightChat completely.

Skillmatics
印度
使用應用程式 大約1個月
DelightChat 已回覆 2022年2月21日

Thank you Skillmatics team for taking the time to share your love :)
It's been a delight working with your team!

Cheers to more growth!
DelightChat

2023年1月12日

Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!

minzo-jp
英國
使用應用程式 大約1個月