評論 (207)
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根據評分
Overall, it was a great experience, from onboarding and integration to day-to-day usage and issue resolution. DC supported us at every step.
Thank you for the thoughtful feedback, IndiThings!
We’re so happy to hear that the onboarding and integration experience was smooth, and that our team could support you throughout.
– Balaji from DelightChat Support Team
Amazing customer support!
The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.
Hi Team Eklipz,
Thank you for the amazing feedback! We’re so glad our support team could step in and resolve things quickly for you. Fast, reliable service is exactly what we strive for and it’s wonderful to hear it’s made a difference!
– Nithya from DelightChat Support Team
WE have integrated the app and setting up the whatsapi . Team is helpful and curtious and walked through the details and being very patient, so far the services are good .
Thank you for the kind words, AdornbyIris!
So glad to hear the team was helpful and patient during your setup. We’re always here to support you!
- Dharmapriya from DelightChat Support Team
Great app and Good customer Support team
Thank you so much for the kind words, Paul and Mike!
We’re glad to know you’re finding value in both the app and our support team. Always here if you need us.
– Dharmapriya from DelightChat Support Team
Very helpful and friendly service!
I have a great experience with delight nd gupshup.ai
Thank you so much for your kind words! 💛
We’re thrilled to hear you’ve had a great experience with DelightChat. It’s been a pleasure supporting your brand, and we’re here anytime you need us.
- Nithya from DelightChat Support Team
everything is amazing, prices are very resunable compared to what you are getting, and one of the best customer support experiences I have ever had
Hi Team بساطة,
Thank you for such a glowing review! We’re thrilled to know you’ve had an amazing experience with both our pricing and customer support. It’s been a pleasure having you with us for nearly two years - we truly appreciate your continued trust!
– Dharmapriya from DelightChat Support Team
Amazing support and easy to use
DelightChat has made WhatsApp marketing so much easier for our store. The setup is simple, and their customer support is amazing — always prompt and ready to help with any questions. Highly recommend!
Hi Team Baboons,
Thank you so much for the lovely review! We're thrilled to hear that DelightChat is making WhatsApp marketing easier for your store. It means a lot to know our support team has been prompt and helpful. We're always here when you need us!
– Dharmapriya from DelightChat Support Team
Dharmapriya S is ULTRA supportive, an excellent guide in setting up this service. Thank you so much!
Hi Team Mister Miller,
Thank you so much for the kind words! We’re so happy to hear Dharmapriya was able to guide you smoothly through setup. We'll definitely pass your appreciation along to her - feedback like this means the world to us!
– Nithya from DelightChat Support Team
I have been using Delight Chat for more than 6 months now and I think this is the right time to provide the review for this app. Delight Chat provides omni channel means that all our social media messages or post comments are accumulated in the delight chat dashboard and we can send reply to users from delight chat directly. Their mobile app also works quite fine. I wont say its top notch as there are some issues with their mobile app notifications. Regarding Broadcast messages, they provide a feature of sending 10 images as a carousel card which is very useful and every card has a CTA button with a separate link to take user to the corresponding product page. I have not seen any other app which provides 10 cards in their single broadcast message. All in all, these guys are doing good work at this price point. I have used interakt before but creating braodcast on that platform was a hassle for me. Support was also not good but Delight Chat has better support system and the omni channel at the same price point. One more important point is that they dont charge any markup on utility or marketing messages.
Hi Team Myshkaa,
Thank you for taking the time to share such a detailed and insightful review! We're thrilled to hear that you've found value in our omnichannel features, carousel broadcasts, and support and that it's been a better experience than other platforms you've tried.
We also appreciate the honest feedback around mobile app notifications. It's on our radar, and your input helps us prioritize what matters most to our users. We’re committed to improving every day, and it means a lot to have you with us on the journey.
– Dharmapriya from DelightChat Support Team