DC: WhatsApp Marketing + API , 94 則評價
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We are very happy with Delight Chat. It simplifies many of our process for customer interaction & engagement. We are looking forward to a UI available in desk view for the mobile version as well. Great app!!
Hi Team Thenmozhi Designs,
Thank you so much for your kind words! We're thrilled to hear that DelightChat has been instrumental in simplifying your customer interaction and engagement processes.
Your satisfaction is our top priority, and we're continuously working to enhance our platform to meet your needs.
We appreciate your feedback regarding the UI availability in desk view for the mobile version, and we'll certainly take it into consideration for future updates. Thank you for choosing DelightChat, and we look forward to continuing to serve you with excellence!
Regards,
Thejus
This is a great app and it has tied everything together very nicely for us.
There is just one major issue for us, which according the to team is only happening to us, and that is that the notifications do not always work as intended.
Most of the time they work and new notifications are highlighted. Yet sometimes they aren't highlighted, and we miss them, which often lands us in a lot of trouble, as we miss team members or client notifications.
If this would be resolved, it would definitely be a 5-star app for us.
Hello Pawphoria Team,
Thank you for your review and for highlighting our app's positive impact on your business in South Africa. We sincerely apologize for the issues with the notification system and understand the inconvenience it has caused.
Please be assured, our team is prioritizing this matter and working diligently to resolve it. We are committed to ensuring that our app fully meets your needs and helps you avoid missing any critical team or client notifications.
We appreciate your patience and are here to assist with any further concerns or feedback. Your satisfaction is our goal, and we hope to upgrade your experience to a 5-star rating soon.
Thank you for choosing DelightChat!
Good app and support
Hi Team CowVed,
Thank you for your feedback! We're glad to hear that you find our app to be good and that you've had a positive experience with our support team. Your satisfaction is important to us, and we're here to assist you whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Regards,
Thejus
Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.
Thank you for your positive review! We're delighted to hear that DelightChat has been a valuable tool in consolidating messages from various platforms and helping you organize your customer inquiries.
Your feedback is greatly appreciated and motivates us to continue improving our service. If you ever need assistance or have suggestions, don't hesitate to reach out.
Thanks for being a part of the DelightChat community.
I use the app for sending out automated mags for confirming order and shipping information etc and also for promotional messages. One problem is that sometimes it does not give the correct information to the customer regarding the order. Otherwise this app has helped me a lot in promoting my business and increasing the sales. Thanks!
Been using DC for a couple of months now. It's really helped me streamline all outward WhatsApp related communication - be it order updates, or cart recovery reach outs!. Highly recommend for any business looking to get an automated WhatsApp CRM tool. It does have a bit of a learning curve. but once you get past that, it's a great app to have in your Shopify arsenal.
Thank you so much for your positive review and for recommending DelightChat! We're thrilled to hear that our app has been helpful in streamlining your WhatsApp communications and that it's become a valuable part of your Shopify arsenal.
We understand that there can be a learning curve when getting started, and we're continually working on making our app as user-friendly as possible. Your feedback is invaluable in this regard.
If you ever need assistance or have suggestions on how we can make the learning process easier, please don't hesitate to reach out. We're here to help and always looking for ways to improve.
Thanks again for your support and for being a part of the DelightChat community.
Best,
- Baz
DelightChat.io
There is only an android app so I cannot review that. There are some bugs. I tried connecting social media channels and it says they've successfully connected. However, when I sent a test message to our IG account it did not come through the DelightChat dashboard. The app has great potential and I cannot wait for the IOS app.
Hi Soeur Co team, this is Preetam co-founder at DelightChat. Please accept my sincerest apologies for the trouble you faced.
I have replied to your email so that we can get on a call and resolve the problem where you are unable to access the app dashboard. I assure you, we will do everything to ensure you have a smooth experience from now on.
As for an app for Apple products, our iOS mobile app is releasing in the next 1 week. We will include you in the early access so that you can use DelightChat from the convenience of your phone.
I'll wait for your reply on the email.
Kind regards,
Preetam