評價 (127)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年8月23日

We have been using the app for more than 2 years. The experience has been nothing short of excellent!

The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful.

DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.

Hardrock4x4
美國
使用應用程式 2年多
2023年11月28日

This is a great app and it has tied everything together very nicely for us.

There is just one major issue for us, which according the to team is only happening to us, and that is that the notifications do not always work as intended.

Most of the time they work and new notifications are highlighted. Yet sometimes they aren't highlighted, and we miss them, which often lands us in a lot of trouble, as we miss team members or client notifications.

If this would be resolved, it would definitely be a 5-star app for us.

Pawphoria
南非
使用應用程式 1年多
DelightChat 已回覆 2023年12月6日

Hello Pawphoria Team,

Thank you for your review and for highlighting our app's positive impact on your business in South Africa. We sincerely apologize for the issues with the notification system and understand the inconvenience it has caused.

Please be assured, our team is prioritizing this matter and working diligently to resolve it. We are committed to ensuring that our app fully meets your needs and helps you avoid missing any critical team or client notifications.

We appreciate your patience and are here to assist with any further concerns or feedback. Your satisfaction is our goal, and we hope to upgrade your experience to a 5-star rating soon.

Thank you for choosing DelightChat!

2024年3月27日

Good app and support

Cowved Gau-Adharit Products
印度
使用應用程式 1年多
DelightChat 已回覆 2024年4月4日

Hi Team CowVed,

Thank you for your feedback! We're glad to hear that you find our app to be good and that you've had a positive experience with our support team. Your satisfaction is important to us, and we're here to assist you whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

2022年10月11日

Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.

Tienda Cresso, hay algo para ti
智利
使用應用程式 1年多
DelightChat 已回覆 2023年8月3日

Thank you for your positive review! We're delighted to hear that DelightChat has been a valuable tool in consolidating messages from various platforms and helping you organize your customer inquiries.

Your feedback is greatly appreciated and motivates us to continue improving our service. If you ever need assistance or have suggestions, don't hesitate to reach out.

Thanks for being a part of the DelightChat community.

2022年12月5日

I use the app for sending out automated mags for confirming order and shipping information etc and also for promotional messages. One problem is that sometimes it does not give the correct information to the customer regarding the order. Otherwise this app has helped me a lot in promoting my business and increasing the sales. Thanks!

PowerSutra
印度
使用應用程式 4個月
編輯時間:2022年12月12日

Been using DC for a couple of months now. It's really helped me streamline all outward WhatsApp related communication - be it order updates, or cart recovery reach outs!. Highly recommend for any business looking to get an automated WhatsApp CRM tool. It does have a bit of a learning curve. but once you get past that, it's a great app to have in your Shopify arsenal.

The Simple Brew
印度
使用應用程式 3個月
DelightChat 已回覆 2023年8月3日

Thank you so much for your positive review and for recommending DelightChat! We're thrilled to hear that our app has been helpful in streamlining your WhatsApp communications and that it's become a valuable part of your Shopify arsenal.

We understand that there can be a learning curve when getting started, and we're continually working on making our app as user-friendly as possible. Your feedback is invaluable in this regard.

If you ever need assistance or have suggestions on how we can make the learning process easier, please don't hesitate to reach out. We're here to help and always looking for ways to improve.

Thanks again for your support and for being a part of the DelightChat community.

Best,
- Baz
DelightChat.io

編輯時間:2021年7月14日

There is only an android app so I cannot review that. There are some bugs. I tried connecting social media channels and it says they've successfully connected. However, when I sent a test message to our IG account it did not come through the DelightChat dashboard. The app has great potential and I cannot wait for the IOS app.

Soeur Co
美國
使用應用程式 10天
DelightChat 已回覆 2021年7月14日

Hi Soeur Co team, this is Preetam co-founder at DelightChat. Please accept my sincerest apologies for the trouble you faced.

I have replied to your email so that we can get on a call and resolve the problem where you are unable to access the app dashboard. I assure you, we will do everything to ensure you have a smooth experience from now on.

As for an app for Apple products, our iOS mobile app is releasing in the next 1 week. We will include you in the early access so that you can use DelightChat from the convenience of your phone.

I'll wait for your reply on the email.

Kind regards,
Preetam

2024年10月3日

Masumi Mewawalla
印度
使用應用程式 3個月
2024年6月10日

Style Island
印度
使用應用程式 1年多
2024年5月2日

Captain India
印度
使用應用程式 3個月