整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年4月15日

Good Product. Great Support.

MIDORii みどり
印度
使用應用程式 大約1個月
DelightChat 已回覆 2024年4月25日

Hi Team MIDORII,

Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

2024年4月23日

Good experience

Aymah Fragrances
印度
使用應用程式 2個月
DelightChat 已回覆 2024年4月25日

Hi Team Aymah,

Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help!

Regards,
Thejus

2024年3月6日

1) servizio clienti TOP
2) intagrazione whats app TOP
3) gestiscono tutta la comunicazione omnicanale non solo whats app quindi sono un vero software di help desk
4) rapporto costo / qualità eccezzionale

Se hai shopify non puoi non usare questa app

LA PORTA DEI SAPORI
義大利
使用應用程式 接近2年
2024年4月15日

Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!!
Sigan adelante!!!

MYHD DJ STORE ®
智利
使用應用程式 1年多
2023年12月1日

Tool is perfect but beyond that support level is incredible. Highly recommend...

Bazarstore
亞塞拜然
使用應用程式 5個月
DelightChat 已回覆 2023年12月6日

Hi Omer,

Thank you so much for your wonderful 5-star review! We're delighted to know that you find our tool perfect and are especially pleased with the level of support we provide.

Your recommendation means a lot to us, and we're committed to maintaining this standard of excellence for our users in Azerbaijan and beyond. It's our top priority to ensure that you have the best experience with DelightChat.

Thank you for choosing us, and we look forward to continuing to support your business needs.

- Thejus
DelightChat

2023年11月27日

I've been using DelightChat for over a year now totally a game changer. It's easy to use and customer support team is always ready to help. Totally worth it and if your market uses WhatsApp this is definitely game changer!

Grape Beauty
美國
使用應用程式 17天
DelightChat 已回覆 2023年12月6日

We're thrilled to receive your 5-star review! It's fantastic to hear that DelightChat has been a game changer for your business, especially in utilizing WhatsApp as a marketing tool.

Your positive feedback about the ease of use and our customer support team is greatly appreciated. We strive to deliver the best possible service and support to our users, and it's rewarding to know we're achieving this with your experience.

Thank you for your continued support and for sharing how DelightChat has made a significant impact. We look forward to continuing to serve and support your business.

2023年10月6日

WOW - Delight chat has changed our lives! Better sales person management, been able to make better decisions based on performance metrics, a one-stop solution to all our merchant communication needs - we've replaced Slack with DC entirely! My entire team doesn't need to play chinese whispers anymore and everyone has visibility from the time of query to post-sales to subsequent orders - MUST HAVE APP for all Shopify merchants! GREAT SERVICE TOO - they helped me sort out some backend issues with Meta that we couldn't fix for a year. I CANNOT IT RECOMMEND ENOUGH. Worth every penny with broadcasts, tagging, etc - super app and super team. Special mention to Thejus who is a calm, patient solutions EXPERT. Also to Vasudev for great post-onboarding service.

Eina Ahluwalia
印度
使用應用程式 5個月
DelightChat 已回覆 2023年10月10日

Dear Atikaa,

Wow! We are absolutely thrilled to read your glowing review of DelightChat. Your words have truly made our day, and we couldn't be happier to hear about the positive impact DelightChat has had on your business.

It's fantastic to know that DelightChat has become an indispensable tool for your Shopify store. From improved salesperson management to data-driven decision-making and streamlined communication, it's clear that DelightChat has revolutionized the way you do business. We're especially thrilled to hear that you've replaced Slack with DelightChat entirely - that's quite an endorsement!

We're also delighted to hear that our team was able to assist you in resolving those long-standing backend issues with Meta. Providing top-notch service and support is a top priority for us, and it's wonderful to see our team members, like Thejus and Vasudev, receiving special mentions for their expertise and dedication.

Your recommendation means the world to us, and we truly appreciate your trust in DelightChat. We will continue to work hard to ensure that our app meets and exceeds your expectations, and we're excited to be a part of your journey as a Shopify merchant.

Thank you once again for your kind words and for choosing DelightChat. If you ever have any questions, suggestions, or need further assistance, please don't hesitate to reach out. We're here to help!

Warm regards,
Baz

2023年6月30日

Delightchat has revolutionized the way We handle customer support, making it an absolute joy to provide excellent service. As an e-commerce business Manager, I understand the importance of seamless communication with customers, and Delightchat has truly exceeded my expectations in this regard. One standout feature of Delightchat is its multi-channel integration. It seamlessly brings together all major messaging platforms like Facebook Messenger, WhatsApp, Instagram, and more into a single, unified inbox. This consolidation has eliminated the need for multiple apps and significantly streamlined my workflow. I can now respond to queries and resolve issues promptly, regardless of the channel the customer chooses to contact us through.

Kudos to the Delightchat team for creating such a remarkable app!

House Of Masaba
印度
使用應用程式 1年多
DelightChat 已回覆 2023年8月3日

Hi Gunjan,

Thank you for the fantastic review! We're thrilled that DelightChat has been able to streamline your customer support process and exceed your expectations. It's great to hear that our multi-channel integration has been particularly useful.

Your feedback motivates us to keep improving. If you need any assistance or have suggestions, feel free to reach out.

Thanks again for being a part of the DelightChat community.

Best,
- Baz

2023年9月14日

Tried and tested 10+ Omni channel marketing apps. Delight Chat is the Final Stop. Truly well thought out and well built app for brands to grow.
Highly Recommended.

Fab Couture
印度
使用應用程式 5個月
DelightChat 已回覆 2023年10月2日

Thank you immensely for your glowing review and recommendation! We are overjoyed to hear that DelightChat is your final stop, and it’s heartwarming to know you find our app to be well-constructed and considerate for brands aiming to grow.

Your positive feedback fuels our commitment to continuous improvement and excellence. If there’s ever anything more we can assist you with or any enhancements you’d like to see, please feel free to drop us a line. We're here to ensure your experience remains delightful!

2023年10月5日

DelightChat is incredibly valuable, user-friendly, and backed by an exceptionally proficient support team.

METRO BRAZIL
阿拉伯聯合大公國
使用應用程式 5個月
DelightChat 已回覆 2023年10月10日

Dear Alaa,

I wanted to express my heartfelt gratitude for your recent review of DelightChat. Your kind words mean the world to us, and we're thrilled to hear that you find our platform valuable, user-friendly, and appreciate our proficient support team.

At DelightChat, we are committed to providing our users with the best possible experience, and your feedback reinforces that we're moving in the right direction. Knowing that our efforts have made a positive impact on your experience is incredibly motivating for our entire team.

We will continue to work tirelessly to maintain the high standards that you've come to expect from us and to further improve our platform to meet your needs even better.

Once again, thank you for taking the time to share your thoughts and for being a part of the DelightChat community. If you ever have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Warm regards,
Baz