DC WhatsApp Marketing+Helpdesk
- Preços
-
A partir de $49/mês. Avaliação gratuita disponível.
- Destaques
- Funciona com os mais recentes temas
- Classificação
- 4,9 (165)
- Programador
- DelightChat
Galeria de imagens em destaque
WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API
DelightChat is a CRM helps Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WhatsApp catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, and smart routing.
- Send WhatsApp Broadcasts to segmented customer lists with green tick API number
- Manage chats via team inbox across WhatsApp, IG, FB, Email & Live Chat
- Automate replies with AI Assist, chatbots and canned responses
- Recover abandoned carts & checkouts, send tracking links, back in stock alerts
- Showcase products with WhatsApp catalog, verify COD orders & convert to prepaid
- Destaques
- Funciona com os mais recentes temas
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Live Chat
- Razorpay Payment Gateway
- Facebook Messenger & Comments
- Instagram DM & Comments
- WhatsApp Business API
Categorias
Recuperação de carrinho
Canais
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Etiquetagem
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Multilingue
- Várias lojas
- Análise de dados
- Relatórios
Preços
Startup
$49 / mês
1000 support tickets, 5000 marketing contacts
- Support Inbox: WA, IG, FB, Email, Chat
- WhatsApp Broadcast Campaigns + Catalog
- Abandoned Cart Recovery on WhatsApp
- COD Verification & COD to Prepaid Flows
- Chatbot, Self-Service Widget, Mobile App
- Support + Marketing ROI Analytics
- GPT AI Assistant (10,000 free tokens/mo)
- Optional: Back in Stock Alerts ($10/mo)
Avaliação gratuita de 14 dia
Scale
$99 / mês
2000 support tickets, 10000 marketing contacts
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Free Green Tick Application
- Shopify Flow: Custom Workflows
- 1:1 Personalised Onboarding + WA Support
- Optional: Back in Stock Alerts ($20/mo)
Avaliação gratuita de 14 dia
Growth
$299 / mês
6000 support tickets, 30000 marketing contacts
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (165)
At ZERO Makeup, DelightChat has proven to be a valuable tool for streamlining our WhatsApp and social media message automation. It serves as an effective one-window solution to manage conversations across multiple stores, improving team efficiency and response times.
The platform’s integration with Shopify and automation workflows has enhanced our customer engagement, especially within our community channels. However, we recommend more detailed customization and reporting features to better support growing D2C brands.
Overall, a solid solution for centralizing support and scaling communication.
Hi Team ZERO Makeup,
Thank you for such a thoughtful review! We’re delighted to know that DelightChat has helped your team improve efficiency and customer engagement across multiple stores. It’s always a pleasure to support forward-thinking teams like yours!
– Nithya from DelightChat Support Team
Very satisfied with Delight – it’s great to have all email channels, including social media messages and WhatsApp, combined on one platform. We’ve been working with Delight for several years and have never had any issues. The support is fantastic.
Hi Team,
We truly appreciate your long-standing partnership and kind words! It's wonderful to know that DelightChat has consistently met your needs across channels. Thank you for trusting us all these years.
– Balaji from DelightChat Support Team
Great omnichannel marketing tool. Used DelightChat for WhatsApp and Instagram automations. It had all the features that we were looking for and it cost effective too. The support team is very helpful and responds quickly to all queries.
Hi Team Burnlab,
Thank you for the amazing feedback! We're delighted that DelightChat ticked all the boxes for your marketing needs and that our support team has been helpful and responsive. We’re always here to help you grow!
– Balaji from DelightChat Support Team
Amazing app, amazing support!
Been using this for 2+ years now for my business and some things I love about it are:
Ease of use
Dedicated support
Prompt action
Hi Team Namya Living,
Thank you for the continued trust and the amazing review! We're thrilled to hear that you love the ease of use and support. It's been a pleasure supporting your business over the years!
– Dharmapriya from DelightChat Support Team
The app is a bit technical but the customer support from the team is good & hands on
however, I would definitely recommend some changes/upgradation
- The automation WhatsApp chat should show in the dashboard so the WhatsApp data/contact details of customers would be collected much more conveniently
- It should be easier for a customer to give submit review (love this feature on Zoko. You guys should definitely check it out)
-
Hi Team Presh Beauti,
Thank you so much for the detailed feedback and your kind words about our support team! We really appreciate your suggestions. We’ve noted this and will discuss it with our product team. In regards to making it easier for your customers to leave reviews, we are aiming to launch in-app review collection within the next four weeks. Your insights help us improve, and we’re grateful to have you on this journey with us!
– Baz from DelightChat Support Team
Assistência
Assistência à aplicação fornecida por DelightChat.
Obter assistênciaRecursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
25 de janeiro de 2021 · Registo de alterações
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