DC: WhatsApp Marketing + API
- 定价
-
$29/月起。 提供免费试用。
- 评分
- 4.8 (217)
- 开发人员
- DelightChat
配图图库
借助 WhatsApp API 以及由 AI 提供支持的全渠道帮助台，自动执行 WA 营销、群发消息和弃单挽回操作
DelightChat 是一款 CRM 系统，可通过官方带绿勾认证的 WhatsApp Business API 帮助 Shopify 商家自动执行客服支持和营销任务。通过自动发送个性化消息吸引客户，以挽回弃单、确认并将货到付款 (COD) 订单转化为预付订单、发送订单确认信息、发送评论请求，以及将产品自动同步至 WA 目录。我们的全渠道帮助台可集中管理来自 WA、IG、FB、电子邮件和实时聊天的对话，借助 AI 助手、聊天机器人和智能路由帮助团队更快地做出响应。
- 通过带绿勾认证的 WhatsApp API 号码群发经过细分的 WhatsApp 营销消息
- 在统一的团队收件箱中统一管理 WhatsApp、Instagram、FB、电子邮件和实时聊天
- 借助 AI 聊天机器人、AI 助手和预设回复实现强大的 WhatsApp 自动化功能
- 借助 WhatsApp 发送放弃的购物车和结账挽回消息以及到货通知，从而提升销量
- 在 WhatsApp 目录中展示产品，确认货到付款 (COD) 订单并转化为预付订单
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Shopify Flow
- Facebook Messenger & Comments
- Instagram DM & Comments
- Live Chat
- Razorpay Payment Gateway
- WhatsApp Business API
定价
选择最适合您业务的套餐。
初创版
$29 /月
500 个支持工单，2,500 个营销联系人
特色功能
- 客服收件箱：WA、IG、FB、电子邮件、聊天
- 聊天机器人、自助服务小部件、移动应用
- GPT AI 客服（每月 1 万个免费 token）
- WA 营销：放弃的购物车和结账挽回
- COD 确认以及 COD 转预付工作流
- WhatsApp 营销群发活动 + 目录
- Shopify Flow 工作流集成
- 免费申请绿勾认证
14 天免费试用
扩展版
$99 /月
2,000 个支持工单，10,000 个营销联系人
特色功能
- “初创版”的全部功能，以及：
- 20 名团队成员
- 10 个支持渠道
- 3 个 Shopify 商店
- 支持 + 营销 ROI 分析
- 一对一个人入职指导
- 电子邮件、WA 支持
- 可选：到货通知（20 美元/月）
14 天免费试用
增长版
$299 /月
6,000 个支持工单，30,000 个营销联系人
特色功能
- “扩展版”的全部功能，以及：
- 50 名团队成员
- 25 个支持渠道
- 不限数量的 Shopify 商店
- 专属客户经理
- 全包式入职指导
- 电子邮件、WA、Google Meet 支持
- 可选：到货通知（30 美元/月）
14 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
评论 (217)
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.
What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.
It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.
The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.
A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.
Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
Thank you so much for taking the time to share such a thoughtful review! 💛
We're delighted to hear that DelightChat has helped streamline your WhatsApp automation and customer communication while reducing manual effort for your team. It means a lot to know our support team has been able to make your onboarding and day-to-day experience smooth as well.
Thank you for trusting us, and we look forward to supporting your continued growth.
– Balaji from DelightChat Support Team
The customer care service is very prompt & helpful.
Thank you for your continued trust in DelightChat over the years!
We're thrilled to hear that you've found our customer support prompt and helpful. Your support means a lot to us.
– Nithya from DelightChat Support Team
支持
应用支持由 DelightChat 提供。
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