WhatsApp Marketing + Helpdesk

Name: WhatsApp Marketing + Helpdesk
Brand: DelightChat
Rating: 4.6 (75 reviews)

From $49/month. 14-day free trial. Additional charges may apply.

Rating (4.6)

Reviews

Developer

DelightChat

View demo store

DelightChat WhatsApp marketing and broadcasts

respond to repetitive queries with fast reply

self service widget automate queries reduce tickets

mobile apps for on the go customer support

delightchat mobile app omnichannel support inbox

delightchat mobile app reply to customers on the go

delightchat mobile app notifications for new customer replies

delightchat mobile app assign and close tickets easily

About this app

Launched

January 25, 2021

Languages

English

Manage Customer Service on WhatsApp, Instagram, FB, Email, Chat. Send WhatsApp Marketing Broadcasts.

DelightChat's omnichannel customer support inbox helps your team streamline customer service, improve team productivity, and become loved by your customers for your amazing service. Grow your sales by leveraging the power of WhatsApp. Run powerful WhatsApp Broadcasts, marketing automations, retention marketing campaigns using customer segments. We help you get official WhatsApp Business API access for your brand.

Manage customer chats from WhatsApp, Instagram, Facebook, Email & Live Chat.
Assign chats to team members, reply faster with templates and automations.
Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
Recover Abandoned Carts, send Order Tracking link, increase Retention Marketing.
Get Official WhatsApp Business API access and Green Tick.

Pricing

14-day free trial

Startup

$49/month

1000 support tickets, 5000 marketing contacts

Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
WhatsApp Broadcast
Abandoned Cart
Order Notifications
COD Order Verifcation

Scale

$99/month

2000 support tickets, 10000 marketing contacts

Everything in Startup +
Free Green Tick Application
Unlimited Team Members, Support Channels
3 Shopify Stores
1:1 Personalised Onboarding

Growth

$299/month

6000 support tickets, 30000 marketing contacts

Everything in Scale +
Unlimited Shopify Stores
Dedicated Account Manager
WhatsApp Group & Phone Support

Startup

$49/month

1000 support tickets, 5000 marketing contacts

Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
WhatsApp Broadcast
Abandoned Cart
Order Notifications
COD Order Verifcation

Scale

$99/month

2000 support tickets, 10000 marketing contacts

Everything in Startup +
Free Green Tick Application
Unlimited Team Members, Support Channels
3 Shopify Stores
1:1 Personalised Onboarding

Growth

$299/month

6000 support tickets, 30000 marketing contacts

Everything in Scale +
Unlimited Shopify Stores
Dedicated Account Manager
WhatsApp Group & Phone Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

75 reviews

Overall rating

4.6

Counts per rating level

88% of ratings are 5 stars
66
7% of ratings are 4 stars
5
0% of ratings are 3 stars
1% of ratings are 2 stars
1
4% of ratings are 1 stars
3

January 17, 2023

DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !

ALTROVE

India

Time spent using app: 5 months

January 12, 2023

Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!

minzo-jp

United Kingdom

Time spent using app: About 1 month

December 26, 2022

Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!

Nakano Knives

United Kingdom

Time spent using app: 12 days

All reviews