DC: WhatsApp Marketing + API

DC: WhatsApp Marketing + API

From $49/month. 14-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

January 25, 2021

Languages

English

Works with

Facebook Messenger, Instagram, Email, Live Chat, WhatsApp API

WhatsApp Customer Support Inbox, Abandoned Cart, WhatsApp Broadcast. Official WhatsApp Business API.

Omnichannel customer support inbox - streamline customer service, improve team productivity. Build WhatsApp Chatbot & WhatsApp Automation. Get official WhatsApp API & Green Tick for your brand and do WhatsApp Commerce. Grow sales by leveraging the power of WhatsApp Marketing. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, Back in Stock WhatsApp notifications, WhatsApp COD Order Verification, Reviews via WhatsApp, WhatsApp CRM and more.

Omnichannel customer support inbox - streamline customer service, improve team productivity. Build WhatsApp Chatbot & WhatsApp Automation. Get official WhatsApp API & Green Tick for your brand and do WhatsApp Commerce. Grow sales by leveraging the power of WhatsApp Marketing. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, Back in Stock WhatsApp notifications, WhatsApp COD Order Verification, Reviews via WhatsApp, WhatsApp CRM and more. more
  • Manage WhatsApp Chat, Instagram DM, Facebook, Email & Live Chat in one Helpdesk.
  • Assign chats to team members, reply faster with templates and automations.
  • Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
  • WhatsApp Abandoned Cart Recovery, send Order Tracking link, Retention Marketing.
  • Get Official WhatsApp API access and Green Tick.

Pricing

14-day free trial

Startup

$49/month

1000 support tickets, 5000 marketing contacts

  • Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
  • WhatsApp Broadcast
  • Abandoned Cart
  • Order Notifications
  • COD Order Verifcation

Scale

$99/month

2000 support tickets, 10000 marketing contacts

  • Everything in Startup +
  • Free Green Tick Application
  • Unlimited Team Members, Support Channels
  • 3 Shopify Stores
  • 1:1 Personalised Onboarding

Growth

$299/month

6000 support tickets, 30000 marketing contacts

  • Everything in Scale +
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • WhatsApp Group & Phone Support

Startup

$49/month

1000 support tickets, 5000 marketing contacts

  • Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
  • WhatsApp Broadcast
  • Abandoned Cart
  • Order Notifications
  • COD Order Verifcation

Scale

$99/month

2000 support tickets, 10000 marketing contacts

  • Everything in Startup +
  • Free Green Tick Application
  • Unlimited Team Members, Support Channels
  • 3 Shopify Stores
  • 1:1 Personalised Onboarding

Growth

$299/month

6000 support tickets, 30000 marketing contacts

  • Everything in Scale +
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • WhatsApp Group & Phone Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

92 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 19, 2024

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them…

Aegte Lifescience
India
Over 1 year using the app
DelightChat replied March 21, 2024

Hi Dhiren,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a delightful experience with Team DelightChat over the past 2 years.

It's fantastic to know that DelightChat has become your go-to solution for all your customer communication needs. We're glad that our platform's integrations with social channels, including Instagram and Facebook, have been beneficial for you. We're also delighted that you've found our WhatsApp integration to be deep and impactful, especially with user journey automations, chatbots, Shops on WhatsApp, and targeted marketing, leading to increased customer retention.

Your recommendation means the world to us, and we're honoured to be considered a must-have for all Shopify merchants. We're committed to continuously improving our platform to meet your evolving needs.

Thank you for your kind words about Bharath and our team. We're dedicated to providing helpful and responsive support to all our users.

We appreciate your support and look forward to continuing to serve you in the future. Kudos to you as well for being such a valued member of the DelightChat community!

Regards,
Thejus

April 11, 2024

DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.

Purpink Gifts Ltd
Kenya
About 2 years using the app
March 6, 2024

DelightChat has been very essential for us at VS Mani & Co.
We utilize the platform tremendously for our customer service automation and responses. Further it provides a very well detailed out segmentation option for targeted marketing through Whats App.
We're quite happy with the platform and looking forward to more features being added.

VS Mani & Co.
India
Almost 2 years using the app
DelightChat replied March 11, 2024

Hi Team VS Mani,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has been such an essential tool for VS Mani & Co. It's great to know that you're utilising the platform extensively for customer service automation and responses, as well as leveraging the detailed segmentation options for targeted marketing through WhatsApp.

We're delighted that you're happy with the platform, and we're continuously working to enhance it further. Your feedback is invaluable to us, and we're committed to adding more features that will continue to meet your needs and exceed your expectations.

If you ever have any suggestions or if there's anything specific you'd like to see added to the platform, please don't hesitate to let us know. We're here to support you every step of the way. Thank you for choosing DelightChat!

Regards,
Thejus

March 5, 2024

It's a very useful app, which helps us managing our customers and our marketing services much better and faster. Hope there was also an SMS option.
Great staff, always helpful with all our requests

Luxury Confidence
United States
Over 1 year using the app
DelightChat replied March 11, 2024

Hi Simona,

Thank you for your wonderful review! We're thrilled to hear that our app has been very useful for managing your customers and marketing services more efficiently. Your feedback regarding an SMS option is duly noted, and passed on to the Product team for review.

We're also glad to hear that you've had a positive experience with our staff. Providing excellent customer service is a top priority for us, and we're always here to assist with any requests you may have. If you ever need further assistance or have any suggestions, please feel free to reach out. We appreciate your support!

Regards,
Thejus

January 17, 2024

This is the most feature dense chat platform out there. I have tried all of them but the features in this app are just another league. I absolutely love this product. The team behind this is super super smart and prompt making it the best customer support of all the integrations including like of Google, Meta, Razorpay etc.

Moshai India
India
Over 1 year using the app
DelightChat replied February 2, 2024

Hi Team Moshai,

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you find our chat platform to be the most feature-dense and are delighted that you've had such a positive experience with our product.

Your words truly inspire and motivate us to continue delivering top-notch services. If you have any further suggestions or if there's anything specific you love about the platform, feel free to share. We greatly appreciate your support!

Regards,
Thejus

About this app

Launched

January 25, 2021

Languages

English

Works with

Facebook Messenger, Instagram, Email, Live Chat, WhatsApp API

Built by DelightChat

About DelightChat

4.8 average rating

3 years building apps for the Shopify App Store

4th Floor, No. 22 (#351), Salarpuria Towers - I, Hosur Road, Koramangala, BENGALURU, KA, 560095, IN

Support

Send a message

support@delight.chat

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