DC WhatsApp Marketing+Helpdesk
- Pricing
-
From $49/month. Free trial available.
- Highlights
- Works with the latest themes
- Rating
- 4.9 (128)
- Developer
- DelightChat
Featured images gallery
WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API
Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more.
- Manage WhatsApp Chat, Instagram DM, Facebook, Email & Live Chat in one Helpdesk.
- Assign chats to team members, reply faster with templates and automations.
- Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
- WhatsApp Abandoned Cart Recovery, send Order Tracking link, Retention Marketing.
- Get Official WhatsApp API access and Green Tick.
- Highlights
- Works with the latest themes
Languages
English
Works with
Facebook Messenger, Instagram, Email, Live Chat, WhatsApp APICategories
All features
Cart recovery
- Exit pop-ups
- Personalized campaigns
- Discount offers
- Conversion tracking
- Automated workflows
Display options
- Pop-up builder
- Custom discount codes
- Triggers
- Templates
- Multi-language
Channels
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- Response templates
- AI responses
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Tagging
- Feedback surveys
- Multi-language
- Multi-store
- Analytics
- Reports
Cart recovery
Display options
Channels
Workflow automation
Pricing
Startup
$49 / month
1000 support tickets, 5000 marketing contacts
- Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
- WhatsApp Broadcast
- Abandoned Cart
- Order Notifications
- COD Order Verifcation
14-day free trial
Scale
$99 / month
2000 support tickets, 10000 marketing contacts
- Everything in Startup +
- Free Green Tick Application
- Unlimited Team Members, Support Channels
- 3 Shopify Stores
- 1:1 Personalised Onboarding
14-day free trial
Growth
$299 / month
6000 support tickets, 30000 marketing contacts
- Everything in Scale +
- Unlimited Shopify Stores
- Dedicated Account Manager
- WhatsApp Group & Phone Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining customer communications across multiple channels, including WhatsApp, email, and social media. Its unified inbox and automation features, such as automated replies and campaign management, are particularly praised. The integration with Shopify and the responsive support team, which quickly addresses inquiries and implements feature requests, also add to its appeal. Merchants find it a valuable asset for enhancing customer engagement and marketing efforts.
Been using this app for almost a year now.
What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.
We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)
We have been using the app for more than 2 years. The experience has been nothing short of excellent!
The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful.
DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.
Support
DelightChat can answer any questions you have about DC WhatsApp Marketing+Helpdesk.
Developer
4th Floor, No. 22 (#351), Salarpuria Towers - I, Hosur Road, Koramangala, BENGALURU, KA, 560095, IN
Resources
Launched
January 25, 2021