DC: WhatsApp Marketing + API
- Pricing
-
From $29/month. Free trial available.
- Rating
- 4.8 (210)
- Developer
- DelightChat
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Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Languages
English
Works with
- Shopify Flow
- Facebook Messenger & Comments
- Instagram DM & Comments
- Live Chat
- Razorpay Payment Gateway
- WhatsApp Business API
Categories
Pricing
Startup
$29 / month
500 support tickets, 2500 marketing contacts
Features
- Support Inbox: WA, IG, FB, Email, Chat
- WA Broadcast Campaigns + Catalog
- Abandoned Cart & Checkout Recovery on WA
- COD Verification & COD to Prepaid Flows
- Chatbot, Self-Service Widget, Mobile App
- Free Green Tick Application
- Shopify Flow Workflows Integration
- GPT AI Assistant (10,000 free tokens/mo)
14-day free trial
Scale
$99 / month
2000 support tickets, 10000 marketing contacts
Features
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
- 1:1 Personalised Onboarding
- Email, WA Support
- Optional: Back in Stock Alerts ($20/mo)
14-day free trial
Growth
$299 / month
6000 support tickets, 30000 marketing contacts
Features
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (210)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for streamlining customer communication across WhatsApp, email, and social media. Its automation features, like broadcasts and autoresponders, efficiently manage interactions. The app integrates smoothly with Shopify and is user-friendly. Merchants praise the exceptional customer support for prompt issue resolution and accommodating feature requests. It's considered reasonably priced, offering good value. Recommended for enhancing customer engagement and business operations.
We’ve been using DelightChat for our Shopify store and the experience has been excellent.
The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow.
What really stands out is the support team — fast, responsive, and genuinely helpful. They quickly identified and fixed a complex issue related to international phone numbers and delivery events.
Overall, this app is a great solution for anyone looking to streamline customer communication and improve the post-purchase experience. Highly recommended.!!
Been using it for over 8 months now for Advi Blouses, and it’s honestly been a smooth experience. The team is extremely supportive, and the platform is easy to use even if you don’t come from a technical background. Nitya and Balaji have been a huge help, always quick to respond and genuinely patient with every query. It’s reassuring to know there’s a real team backing you when you need support.
Thank you so much for this heartfelt review! We’re beyond happy to hear that DelightChat has made your journey smoother, especially without a technical background.
Always here when you need us.
– Nithya from DelightChat Support Team
DelightChat has been a great experience so far. The platform is clean, easy to use, and makes WhatsApp and customer support management much more organized. The team is responsive, onboarding is smooth, and automation features save a lot of time. Highly recommended for D2C brands looking to improve customer communication and retention.
Thank you so much for the kind words! 🙌
We’re thrilled to hear that DelightChat has helped simplify your support operations and save you time through WhatsApp marekting and transactional automations.
It’s been a pleasure supporting your team. Here’s to even better communication and growth ahead!
- Dharmapriya from DelightChat Support Team
Support
App support provided by DelightChat.
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