Delighted Post‑Purchase Survey

Delighted Post‑Purchase Survey

Cena
K dispozici je bezplatný plán. Zkušební verze zdarma.
Hodnocení
5,0 (6)
Vývojář
Delighted, LLC

Automatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience.

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 40+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack.

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 40+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack. více
  • Simply connect Delighted to your Shopify store and select the survey delay
  • Use pre-built survey templates for post-purchase surveys like NPS, CSAT, 5-star
  • Customize your logo and brand for a beautifully branded survey design
  • Real-time responses will appear in the dashboard to track trends overtime
  • Build unique customer segments to drive action and connect to other tools

Uvedena

31. říjen 2014

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Slack, Klaviyo, Zendesk, Zapier, Mailchimp, Hubspot

Cena

Partner Delighted, LLC může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více

Free Starter

Zdarma

  • 50 responses/ month
  • 1 user
  • 1 Templates Project
  • Unlimited Surveys
  • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

$249 / měsíc

nebo $2,688/rok s úsporou 10 %

  • 500 responses/ month
  • 10 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7denní zkušební verze zdarma

Premium Plus

$499 / měsíc

nebo $5,388/rok s úsporou 10 %

  • 1,000 responses/ month
  • 20 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7denní zkušební verze zdarma

Free Starter

Zdarma

  • 50 responses/ month
  • 1 user
  • 1 Templates Project
  • Unlimited Surveys
  • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

$249 / měsíc

nebo $2,688/rok s úsporou 10 %

  • 500 responses/ month
  • 10 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7denní zkušební verze zdarma

Premium Plus

$499 / měsíc

nebo $5,388/rok s úsporou 10 %

  • 1,000 responses/ month
  • 20 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (6)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 100 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
6. listopad 2023

We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!

Thesis
Spojené státy
Doba používání aplikace: 4 měsíci
9. únor 2015

Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.

If you didn't already I'd recommend installing it now - you won't look back :)

symbolika
Španělsko
Doba používání aplikace: Asi 7 roky
27. říjen 2014

This is Ray here, CEO of Suitable. Delighted may be the single most helpful app we're using for Suitable. It allows us to have an incredibly simple, user-friendly and customer-friendly tool, to give us deep insight to how our customers feel about their experience. Net Promoter Score is perhaps the most important customer measure out there, and Delighted helps us keep the pulse on our customers and gives us actionable steps for growing our business.

For any business that wants to be customer-centric, Delighted is a must-have. Get advanced customer insights finally in an accessible way.

Suitable
Spojené státy
Doba používání aplikace: Více než 4 roky
28. říjen 2014

Do yourself a favor and get Delighted.

Delighted is fantastic for three reasons:

1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.

2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.

3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.

If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.

Luke
http://www.proofreadingservices.com/

ProofreadingServices.com
Spojené státy
Doba používání aplikace: 12 měsíci
27. říjen 2014

This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.

Proper
Spojené státy
Doba používání aplikace: 9 měsíci

Podpora

Partner Delighted, LLC může zodpovědět všechny otázky k aplikaci Delighted Post‑Purchase Survey.

Vývojář

Delighted, LLC

2443 Ash Street. Suite J, Palo Alto, CA, 94306, US

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Více aplikací jako je tato

5,0 z 5 hvězd Celkový počet recenzí: 282 K dispozici je bezplatný plán
Post-purchase & on-site surveys for attribution, NPS, & more
4,8 z 5 hvězd Celkový počet recenzí: 69 K dispozici je bezplatný plán
Surveys for attribution, customer insights, and feedback.
5,0 z 5 hvězd Celkový počet recenzí: 187 K dispozici je bezplatný plán
High response rate surveys for attribution, feedback, and NPS

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