Delighted Post‑Delivery Survey
- Priser
-
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
- Bedømmelse
- 4,6 (6)
- Udvikler
- Delighted, LLC
Galleri med udvalgte billeder
Send automatisk spørgeskemaer efter levering for at måle kundeoplevelsen, herunder NPS, CSAT m.m.
Delighted gør det nemt automatisk at sende spørgeskemaer til kunder, når en ordre er klargjort. Fasthold dine kunder: Mål og reagér på tegn på kundeloyalitet med Delighteds mange spørgeskemamuligheder. Løs problemer: Delighteds rapportering gør det nemt at forstå vigtige problemområder for kunderne og produktfeedback, så du hurtigt kan handle. Delighted tilbyder mere end 50 integrationer, der gør det nemt at integrere kundefeedback i e-handelsværktøjer som Klaviyo, Gorgias, Zapier og Slack.
- Forbind nemt Delighted med din Shopify-butik, og vælg forsinkelsen for spørgeskemaet.
- Brug spørgeskemaskabeloner til NPS, CSAT, 5-stjernede anmeldelser m.m. efter levering.
- Tilpas logo og brand for at få et flot, brandet spørgeskemadesign.
- Svar i realtid vises i betjeningspanelet, så tendenser kan spores over tid.
- Fungerer med Shopify POS for at indsamle feedback fra kunder, der handler i fysiske butikker.
Indeholder maskinoversat tekst
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Hubspot
- Klaviyo
- Mailchimp
- Slack
- Zapier
- Zendesk
Kategorier
Tilpasning af formular
Spørgeundersøgelsestyper
Administration af indsendelser
Priser
Eksterne gebyrer kan blive faktureret af Delighted, LLC separat i forhold til din Shopify-faktura. Få mere at vide
Gratis opstart
Gratis
Funktioner
- 50 svar pr. måned
- 1 bruger
- 1 skabelonprojekt
- Ubegrænset antal spørgeskemaer
- 35 gratis integrationer (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249 om måneden
eller $2,688 om året, og spar 10 %
Funktioner
- 500 svar pr. måned
- 10 brugere
- Ubegrænset antal skabeloner
- Ubegrænset antal spørgeskemaer
- Premium-integrationer (Salesforce, Segment, Hubspot, Gladly)
7-dages gratis prøveperiode
Premium Plus
$499 om måneden
eller $5,388 om året, og spar 10 %
Funktioner
- 1.000 svar pr. måned
- 20 brugere
- Ubegrænset antal skabeloner
- Ubegrænset antal spørgeskemaer
- Premium-integrationer (Salesforce, Segment, Hubspot, Gladly)
7-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (6)
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.
2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.
3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.
If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.
Luke
http://www.proofreadingservices.com/
Delighted works great, but I want to be able to share the feedback from the surveys live on the site.
Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we'll get you set up!
We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!
Thanks so much! Great to hear you're finding a ton of value in the integration.
Support
App-support leveres af Delighted, LLC.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
31. oktober 2014
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