Delighted Post‑Purchase Survey
Galleri med udvalgte billeder
Om denne app
Lanceret
31. oktober 2014
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Markedsføringsanalyser , Feedback og undersøgelserFungerer sammen med
Slack, Klaviyo, Zendesk, Zapier, Mailchimp, HubspotSend automatisk post-køb NPS, CSAT, 5-stjernede undersøgelser for at forbedre kundeoplevelsen.
Delighted gør det nemt automatisk at sende undersøgelser til kunder efter en ordre er opfyldt. Bevar dine kunder: Mål og handle på signaler om kundeloyalitet ved hjælp af Delighted's udvalg af undersøgelsesmuligheder. Løs smertepunkter: Delighted's rapportering gør det nemt at forstå nøgle kundesmertepunkter og produktfeedback, så du hurtigt kan handle! Delighted tilbyder 40+ integrationer, hvilket gør det nemt at integrere kundefeedback i e-handelsværktøjer som Klaviyo, Zapier & Slack.
- Forbind simpelthen Delighted til din Shopify butik og vælg undersøgelsesforsinkelsen
- Brug forudbyggede undersøgelsesskabeloner til post-køb undersøgelser som NPS, CSAT, 5-stjernet
- Tilpas dit logo og brand for et smukt brandede undersøgelsesdesign
- Real-time svar vil dukke op i dashboardet for at spore tendenser over tid
- Byg unikke kundesegmenter for at drive handling og forbinde til andre værktøjer
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Priser
Eksterne gebyrer kan blive faktureret af Delighted, LLC separat i forhold til din Shopify-faktura. Få mere at vide
Gratis Starter
Gratis
- 50 svar/ måned
- 1 bruger
- 1 Skabelon Projekt
- Ubegrænsede Undersøgelser
- 35 Gratis integrationer (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249 om måneden
eller $2,688 om året, og spar 10 %
- 500 svar/ måned
- 10 brugere
- Ubegrænsede Skabeloner
- Ubegrænsede Undersøgelser
- Premium Integrationer (Salesforce, Segment, Hubspot, Gladly)
7-dages gratis prøveperiode
Premium Plus
$499 om måneden
eller $5,388 om året, og spar 10 %
- 1.000 svar/ måned
- 20 brugere
- Ubegrænsede Skabeloner
- Ubegrænsede Undersøgelser
- Premium Integrationer (Salesforce, Segment, Hubspot, Gladly)
7-dages gratis prøveperiode
Gratis Starter
Gratis
- 50 svar/ måned
- 1 bruger
- 1 Skabelon Projekt
- Ubegrænsede Undersøgelser
- 35 Gratis integrationer (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249 om måneden
eller $2,688 om året, og spar 10 %
- 500 svar/ måned
- 10 brugere
- Ubegrænsede Skabeloner
- Ubegrænsede Undersøgelser
- Premium Integrationer (Salesforce, Segment, Hubspot, Gladly)
7-dages gratis prøveperiode
Premium Plus
$499 om måneden
eller $5,388 om året, og spar 10 %
- 1.000 svar/ måned
- 20 brugere
- Ubegrænsede Skabeloner
- Ubegrænsede Undersøgelser
- Premium Integrationer (Salesforce, Segment, Hubspot, Gladly)
7-dages gratis prøveperiode
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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
6 anmeldelser
- 100 % af bedømmelserne er på 5 stjerner
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0 % af bedømmelserne er på 4 stjerner
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0 % af bedømmelserne er på 3 stjerner
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0 % af bedømmelserne er på 2 stjerner
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0 % af bedømmelserne er på 1 stjerner
Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.
If you didn't already I'd recommend installing it now - you won't look back :)
This is Ray here, CEO of Suitable. Delighted may be the single most helpful app we're using for Suitable. It allows us to have an incredibly simple, user-friendly and customer-friendly tool, to give us deep insight to how our customers feel about their experience. Net Promoter Score is perhaps the most important customer measure out there, and Delighted helps us keep the pulse on our customers and gives us actionable steps for growing our business.
For any business that wants to be customer-centric, Delighted is a must-have. Get advanced customer insights finally in an accessible way.
We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.
2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.
3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.
If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.
Luke
http://www.proofreadingservices.com/
This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.
Om denne app
Lanceret
31. oktober 2014
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Markedsføringsanalyser , Feedback og undersøgelserFungerer sammen med
Slack, Klaviyo, Zendesk, Zapier, Mailchimp, HubspotUdviklet af Delighted, LLC
Om Delighted, LLC
5,0 i gennemsnitlig bedømmelse
11 års erfaring med at udvikle apps til Shopify App Store
2443 Ash Street. Suite J, Palo Alto, CA, 94306, US
Support
Skriv en beskedhello@delighted.com