Delighted Post‑Purchase Survey
Galería de imágenes destacadas
Características
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Sin impacto en tu tienda online
Acerca de esta aplicación
Fecha de lanzamiento
31 de octubre de 2014
Idiomas
Inglés
Se integra con
Slack, Klaviyo, Zendesk, Zapier, Mailchimp, HubspotAutomatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience.
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 40+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack.
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Simply connect Delighted to your Shopify store and select the survey delay
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Use pre-built survey templates for post-purchase surveys like NPS, CSAT, 5-star
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Customize your logo and brand for a beautifully branded survey design
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Real-time responses will appear in the dashboard to track trends overtime
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Build unique customer segments to drive action and connect to other tools
Precios
Prueba gratis de 7 díasDelighted, LLC podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Free Plan
Gratis
- 1k surveys / month
- 1 project
- 3 team members
- 5 trends
- 3 alerts
- 35 basic integrations
- Shopify integration included!
Premium
$224/mes
se factura $2,688 una vez al año
- 10k surveys / month
- 5 projects
- 3 kiosks
- 10 team members
- 20 trends
- 10 alerts
- 35 basic + 5 premium integrations
- Additional questions
Premium Plus
$449/mes
se factura $5,388 una vez al año
- 20k surveys / month
- 7 projects
- 5 kiosks
- 20 team members
- 40 trends
- 20 alerts
- 35 basic + 5 premium integrations
- Additional questions
Free Plan
Gratis
- 1k surveys / month
- 1 project
- 3 team members
- 5 trends
- 3 alerts
- 35 basic integrations
- Shopify integration included!
Premium
$224/mes
se factura $2,688 una vez al año
- 10k surveys / month
- 5 projects
- 3 kiosks
- 10 team members
- 20 trends
- 10 alerts
- 35 basic + 5 premium integrations
- Additional questions
Premium Plus
$449/mes
se factura $5,388 una vez al año
- 20k surveys / month
- 7 projects
- 5 kiosks
- 20 team members
- 40 trends
- 20 alerts
- 35 basic + 5 premium integrations
- Additional questions
Todos los cargos se facturan en USD. Ver todas las opciones de precios
5 reseñas
- El 100% de las calificaciones son de 5 estrellas
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El 0% de las calificaciones son de 4 estrellas
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El 0% de las calificaciones son de 3 estrellas
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El 0% de las calificaciones son de 2 estrellas
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El 0% de las calificaciones son de 1 estrellas
Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.
If you didn't already I'd recommend installing it now - you won't look back :)
Seriously impressed. Within 5 minutes of installing we were getting great feedback (both positive and negative). Would love to see order info populated into Delighted....would make it easy to draw correlations in what negative feedback we can have an effect on.
Highly recommended.
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.
2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.
3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.
If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.
Luke
http://www.proofreadingservices.com/
Acerca de esta aplicación
Fecha de lanzamiento
31 de octubre de 2014
Idiomas
Inglés
Se integra con
Slack, Klaviyo, Zendesk, Zapier, Mailchimp, HubspotCreada por Delighted, LLC
Acerca de Delighted, LLC
Calificación promedio: 5
8 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Soporte técnico
Enviar un mensajehello@delighted.com
Este desarrollador no ofrece soporte técnico directo en Español.
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