Delighted Post‑Delivery Survey
- 요금제
-
무료 플랜 사용 가능. 무료 체험 이용 가능.
- 평점
- 4.6 (6)
- 개발자
- Delighted, LLC
추천 이미지 갤러리
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- Works with Shopify POS to capture feedback for customers buying in stores!
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- Slack
- Klaviyo
- Zendesk
- Zapier
- Mailchimp
- Hubspot
요금제
외부 요금은 Shopify 인보이스와 별도로 Delighted, LLC 명의로 청구될 수 있습니다. 자세히 알아보기
Free Starter
무료
- 50 responses/ month
- 1 user
- 1 Templates Project
- Unlimited Surveys
- 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249 /월
또는 연 $2,688 및 10% 할인
- 500 responses/ month
- 10 users
- Unlimited Templates
- Unlimited Surveys
- Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
7일 무료 체험
Premium Plus
$499 /월
또는 연 $5,388 및 10% 할인
- 1,000 responses/ month
- 20 users
- Unlimited Templates
- Unlimited Surveys
- Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
7일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (6)
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.
2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.
3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.
If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.
Luke
http://www.proofreadingservices.com/
Delighted works great, but I want to be able to share the feedback from the surveys live on the site.
Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we'll get you set up!
We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!
Thanks so much! Great to hear you're finding a ton of value in the integration.
지원
앱 지원은 Delighted, LLC에서 제공합니다.
개발자
출시됨
2014년 10월 31일
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