Delighted Post‑Purchase Survey

Delighted Post‑Purchase Survey

무료 플랜 사용 가능. 7일 무료 체험.
평점(5)
리뷰

하이라이트

검증된 빠른 속도
  • 온라인 스토어에 영향을 주지 않음

앱 소개

출시됨

2014년 10월 31일

언어

영어

다음과 통합:

Slack, Klaviyo, Zendesk, Zapier, Mailchimp, Hubspot

Automatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience.

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 40+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack.

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 40+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack. 더 보기
  • Simply connect Delighted to your Shopify store and select the survey delay
  • Use pre-built survey templates for post-purchase surveys like NPS, CSAT, 5-star
  • Customize your logo and brand for a beautifully branded survey design
  • Real-time responses will appear in the dashboard to track trends overtime
  • Build unique customer segments to drive action and connect to other tools

요금제

7일 무료 체험

외부 요금은 Shopify 인보이스와 별도로 Delighted, LLC 명의로 청구될 수 있습니다. 자세히 알아보기

Free Plan

무료

  • 1k surveys / month
  • 1 project
  • 3 team members
  • 5 trends
  • 3 alerts
  • 35 basic integrations
  • Shopify integration included!

Premium

월 $224

연간 $2,688 청구

  • 10k surveys / month
  • 5 projects
  • 3 kiosks
  • 10 team members
  • 20 trends
  • 10 alerts
  • 35 basic + 5 premium integrations
  • Additional questions

Premium Plus

월 $449

연간 $5,388 청구

  • 20k surveys / month
  • 7 projects
  • 5 kiosks
  • 20 team members
  • 40 trends
  • 20 alerts
  • 35 basic + 5 premium integrations
  • Additional questions

Free Plan

무료

  • 1k surveys / month
  • 1 project
  • 3 team members
  • 5 trends
  • 3 alerts
  • 35 basic integrations
  • Shopify integration included!

Premium

월 $224

연간 $2,688 청구

  • 10k surveys / month
  • 5 projects
  • 3 kiosks
  • 10 team members
  • 20 trends
  • 10 alerts
  • 35 basic + 5 premium integrations
  • Additional questions

Premium Plus

월 $449

연간 $5,388 청구

  • 20k surveys / month
  • 7 projects
  • 5 kiosks
  • 20 team members
  • 40 trends
  • 20 alerts
  • 35 basic + 5 premium integrations
  • Additional questions

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 5개

전체 평점
5
평점 수준당 개수
  • 평점의 100%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2015년 2월 9일

Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.

If you didn't already I'd recommend installing it now - you won't look back :)

symbolika
스페인
앱 사용 시간: 대략 7년
2014년 12월 22일

Seriously impressed. Within 5 minutes of installing we were getting great feedback (both positive and negative). Would love to see order info populated into Delighted....would make it easy to draw correlations in what negative feedback we can have an effect on.

Highly recommended.

Bentley Seeds
미국
앱 사용 시간: 대략 1개월
2014년 10월 28일

Do yourself a favor and get Delighted.

Delighted is fantastic for three reasons:

1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.

2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.

3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.

If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.

Luke
http://www.proofreadingservices.com/

ProofreadingServices.com
미국
앱 사용 시간: 12개월

앱 소개

출시됨

2014년 10월 31일

언어

영어

다음과 통합:

Slack, Klaviyo, Zendesk, Zapier, Mailchimp, Hubspot

Delighted, LLC 제공

Delighted, LLC 소개

평점 5

Shopify 앱스토어용 앱 빌드 경력 8년

지원

메시지 보내기

hello@delighted.com

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

이 앱과 비슷한 더 많은 앱 보기

5.0 별 5개 중 총 리뷰 124개 무료 플랜 사용 가능
Post-purchase & on-site surveys for attribution, NPS, & more
5.0 별 5개 중 총 리뷰 41개 무료 플랜 사용 가능
Surveys for attribution, customer insights, and feedback.
5.0 별 5개 중 총 리뷰 148개 14일 무료 체험
Post-purchase surveys for attribution & more; formerly Enquire