Delighted Post‑Delivery Survey
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Gratisplan tillgänglig. Gratis testversion tillgänglig.
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- 4,5 (7)
- Utvecklare
- Delighted, LLC
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Skicka automatiskt enkäter efter leverans som mäter kundupplevelsen, inklusive NPS, CSAT och mer
Delighted gör det enkelt att automatiskt skicka enkäter till kunder efter att en order har uppfyllts. Behåll dina kunder: Mät och agera på signaler om kundlojalitet med hjälp av Delighteds olika enkätalternativ. Lös smärtpunkter: Delighteds rapportering gör det enkelt att förstå viktiga kundsmärtpunkter och produktfeedback så att du snabbt kan agera! Delighted erbjuder över 50 integrationer, vilket gör det enkelt att integrera kundfeedback i e-handelsverktyg som Klaviyo, Gorgias, Zapier och Slack.
- Anslut enkelt Delighted till din Shopify-butik och välj fördröjning för enkäten
- Använd enkätmallar för enkäter efter leverans som NPS, CSAT, 5-stjärniga och mer
- Anpassa din logotyp och varumärke för en vackert varumärkesanpassad enkätdesign
- Realtidssvar visas i instrumentpanelen för att spåra trender över tid
- Fungerar med Shopify POS för att fånga feedback från kunder som köper i butiker!
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Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
Slack, Klaviyo, Zendesk, Zapier, Mailchimp, HubspotKategorier
Formuläranpassning
Hantering av inskickningar
Priser
Externa avgifter kan debiteras av Delighted, LLC separat från din Shopify-faktura. Mer information
Free Starter
Gratis
- 50 svar/ månad
- 1 användare
- 1 Projekt med mallar
- Obegränsat med enkäter
- 35 gratisintegrationer (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249 /månad
eller $2,688/år och spara 10 %
- 500 svar/ månad
- 10 användare
- Obegränsat med mallar
- Obegränsat med enkäter
- Premiumintegrationer (Salesforce, Segment, Hubspot, Gladly)
Prova gratis i 7 dagar
Premium Plus
$499 /månad
eller $5,388/år och spara 10 %
- 1 000 svar/ månad
- 20 användare
- Obegränsat med mallar
- Obegränsat med enkäter
- Premiumintegrationer (Salesforce, Segment, Hubspot, Gladly)
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (7)
Delighted works great, but I want to be able to share the feedback from the surveys live on the site.
Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we'll get you set up!
Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.
If you didn't already I'd recommend installing it now - you won't look back :)
So good to hear you've found both our product and support to be helpful!
This is Ray here, CEO of Suitable. Delighted may be the single most helpful app we're using for Suitable. It allows us to have an incredibly simple, user-friendly and customer-friendly tool, to give us deep insight to how our customers feel about their experience. Net Promoter Score is perhaps the most important customer measure out there, and Delighted helps us keep the pulse on our customers and gives us actionable steps for growing our business.
For any business that wants to be customer-centric, Delighted is a must-have. Get advanced customer insights finally in an accessible way.
Thank you Ray!
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.
2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.
3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.
If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.
Luke
http://www.proofreadingservices.com/
This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.
Always great to hear about organizations, like yours, that quickly act on customer feedback. Excellent work!
Support
Support på appen tillhandahålls av Delighted Post‑Delivery Survey.
Resurser
Utvecklare
Lansering
31 oktober 2014