Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey

定價
提供免費方案。 提供免費試用。
評分
4.5 (7)

Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. ... 更多
  • Simply connect Delighted to your Shopify store and select the survey delay
  • Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
  • Customize your logo and brand for a beautifully branded survey design
  • Real-time responses will appear in the dashboard to track trends overtime
  • Works with Shopify POS to capture feedback for customers buying in stores!

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Slack
  • Klaviyo
  • Zendesk
  • Zapier
  • Mailchimp
  • Hubspot

定價

Delighted, LLC 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free Starter

免費

  • 50 responses/ month
  • 1 user
  • 1 Templates Project
  • Unlimited Surveys
  • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

$249 /月

或每年 $2,688,可省 10% 的費用

  • 500 responses/ month
  • 10 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7 天免費試用

Premium Plus

$499 /月

或每年 $5,388,可省 10% 的費用

  • 1,000 responses/ month
  • 20 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (7)

整體評分
4.5
各級評分數量
  • 86% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年7月3日

Delighted works great, but I want to be able to share the feedback from the surveys live on the site.

Skeletunes Records
美國
使用應用程式 9個月
Delighted, LLC 已回覆 2024年7月5日

Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we' ...

2014年10月28日

Do yourself a favor and get Delighted.

Delighted is fantastic for three reasons:

1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the ...

ProofreadingServices.com
美國
使用應用程式 12個月
2014年10月27日

This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.

Proper
美國
使用應用程式 5個月
Delighted, LLC 已回覆 2024年7月1日

Always great to hear about organizations, like yours, that quickly act on customer feedback. Excellent work!

2023年11月6日

We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!

Thesis
美國
使用應用程式 4個月
Delighted, LLC 已回覆 2024年7月1日

Thanks so much! Great to hear you're finding a ton of value in the integration.

2015年2月9日

Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.

If you didn't already I'd recommend installing it now - you won't look back :)

symbolika
西班牙
使用應用程式 大約1個月
Delighted, LLC 已回覆 2024年7月1日

So good to hear you've found both our product and support to be helpful!

支援服務

應用程式支援由 Delighted, LLC 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Delighted, LLC

2443 Ash Street. Suite J, Palo Alto, CA, 94306, US

發布日期

2014年10月31日

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