Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey

定價
提供免費方案。 提供免費試用。
評分
4.5 (7)

Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack. 更多
  • Simply connect Delighted to your Shopify store and select the survey delay
  • Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
  • Customize your logo and brand for a beautifully branded survey design
  • Real-time responses will appear in the dashboard to track trends overtime
  • Works with Shopify POS to capture feedback for customers buying in stores!

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Slack, Klaviyo, Zendesk, Zapier, Mailchimp, Hubspot

類別

定價

Delighted, LLC 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free Starter

免費

  • 50 responses/ month
  • 1 user
  • 1 Templates Project
  • Unlimited Surveys
  • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

$249 /月

或每年 $2,688,可省 10% 的費用

  • 500 responses/ month
  • 10 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7 天免費試用

Premium Plus

$499 /月

或每年 $5,388,可省 10% 的費用

  • 1,000 responses/ month
  • 20 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (7)

整體評分
4.5
各級評分數量
  • 86% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年7月3日

Delighted works great, but I want to be able to share the feedback from the surveys live on the site.

Skeletunes Records
美國
使用應用程式 9個月
Delighted, LLC 已回覆 2024年7月5日

Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we'll get you set up!

2015年2月9日

Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.

If you didn't already I'd recommend installing it now - you won't look back :)

symbolika
西班牙
使用應用程式 大約7年
Delighted, LLC 已回覆 2024年7月1日

So good to hear you've found both our product and support to be helpful!

2014年10月27日

This is Ray here, CEO of Suitable. Delighted may be the single most helpful app we're using for Suitable. It allows us to have an incredibly simple, user-friendly and customer-friendly tool, to give us deep insight to how our customers feel about their experience. Net Promoter Score is perhaps the most important customer measure out there, and Delighted helps us keep the pulse on our customers and gives us actionable steps for growing our business.

For any business that wants to be customer-centric, Delighted is a must-have. Get advanced customer insights finally in an accessible way.

Suitable
美國
使用應用程式 4年多
Delighted, LLC 已回覆 2024年7月1日

Thank you Ray!

2014年10月28日

Do yourself a favor and get Delighted.

Delighted is fantastic for three reasons:

1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.

2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.

3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.

If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.

Luke
http://www.proofreadingservices.com/

ProofreadingServices.com
美國
使用應用程式 12個月
2014年10月27日

This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.

Proper
美國
使用應用程式 9個月
Delighted, LLC 已回覆 2024年7月1日

Always great to hear about organizations, like yours, that quickly act on customer feedback. Excellent work!

支援服務

「Delighted, LLC」會回答您對於「Delighted Post‑Delivery Survey」的任何問題。

開發者

Delighted, LLC

2443 Ash Street. Suite J, Palo Alto, CA, 94306, US

資源

開發者無法直接以繁體中文提供支援。

發布日期

2014年10月31日

其他同類型應用程式

4.9 滿分 5 顆星 共有 1937 則評價 提供免費方案
Order Form, Registration Form, File Upload, Custom Form
4.9 滿分 5 顆星 共有 1585 則評價 提供免費方案
轻松创建时尚的表格,只需几秒钟。
Built for Shopify
5.0 滿分 5 顆星 共有 427 則評價 免費
Quickly build and customize forms with minimal effort.

想要新增應用程式嗎?

免費試用 Shopify 3 天