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I never leave reviews for apps and probably never will again but this one is worth it. We launched last November and getting out ahead of stolen packages and customer claims and/or delivery fraud wasn't actually top of mind with everything we had going on as a new small eCommerce business. Luckily we haven't had the misfortune of learning the hard way up until this point, but after a friend recommended this app, my hope is we never will. I had no idea this technology existed. Best interface. Super intuitive - especially for someone who's easily frustrated by backend design. Consider this another brick in the foundation. Highly recommend.
Great app that is a huge help against porch pirates. Highly recommend
ShopPay has helped us prevent most of our credit card fraud claims, but the issue of delivery fraud - people claiming 'Item Not Received" - that's always been a blind spot. Excited to reap the benefits of more insights to combat delivery fraud before it occurs.
There's nothing worse than loosing money/product to porch pirates or bad actors claiming "they didn't get their package".
Having a heads up and being able to mitigate it before shipping a package is a game changer!
Finally. Someone has begun to crack the code on delivery fraud. Well done.