DD: Pickup Delivery Date Time , 181 Rezensionen
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It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price!
Works very well to define delivery dates and times , streamlines internal operations well!
We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!
Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.
Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Every few months or so a delivery order will sneak through on a day or time that we clearly have no deliveries available. We then either have to refund the customer or scramble to deliver the order to save the sale. It continues to be a problem, Omega continues to fix it but it continues to happen (I think it's happened 4-5 times now). * Updating my review to 4 stars, part of this was on me for not seeing previous communications. I do stand by the fact that this is still not 100% seamless delivery app, sometimes orders can sneak through on dates and times you don't want them to. In this case it was because the app had not been updated.
Dear everyone at The Blonde Tulip team,
Thank you for taking the time to write a review, I appreciate your feedback, and I am sorry if our previous emails could not find you well.
On behalf of myself and everyone I work with, we take customer reviews seriously and hearing that our app did not work properly is never what we want to hear. My mate, Anna has just sent an email regarding your issue, please check and let us know if the solution works for you.
I appreciate your patronage and hope to hear from you soon!
Sincerely,
Kaylee, Leader of Customer Support Team
Great support from Stella and team, very fast response via their live chat, with amazing technical support. We do have alot of customisation in place and they have solved them for us. even though not the easiest to get it set up at the start, its important to familiarise the app features before getting to them. But the key is that it provides quite abit of flexibility to getting the delivery date set up
Hi Ana Hana Flower,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
we, gift delivery shops are taking advantage of this app well. Their support team is really awesome. W/o it, I can't use this app such well.
A super straightforward App we are using on multiply sites. It makes the customer journey easy and satisfying. Fast and effective after-care from the Support team!
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team
Really great app for my florist website, the help desk team have been amzing at helping me set it up with any questions I have had, highly recommend .
Hi The Flower Studio!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.
Good customer service. Very helpful people and useful app. I would recommend it to people who needs to do delivery for their products.
We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Best,
Anna
Simple and easy app that works well. Great customer support - easy to talk to and really quick response & help
Hi Safe Select PH,
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
Ding Dong helps us to plan our production and gives the customer more safety and planning certainty. The customer service is very friendly and trys to help you in time. There wasn't a problem which couldn't be solved, even with customization in shopify templates.
We are extremely happy to hear that you like the app and our support service! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support!