Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 mars 2023

Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!

seattlemet
États-Unis
8 jours d’utilisation de l’application
DingDoong a répondu 29 mars 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!

16 août 2022

Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!

Local taste
Suède
7 jours d’utilisation de l’application
DingDoong a répondu 17 août 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks,
_The Omega Support team_

Modifié le 11 août 2022

amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!

Tumbleweed Plants
Singapour
7 jours d’utilisation de l’application
DingDoong a répondu 12 août 2022

Thank you so much for your kind words 💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, that Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

7 septembre 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Hafla
Émirats arabes unis
7 jours d’utilisation de l’application
DingDoong a répondu 7 septembre 2022

We’re so happy to hear you had a great experience with Omega’s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
_Cheers from Anna_

23 août 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

A.Baker
États-Unis
6 jours d’utilisation de l’application
DingDoong a répondu 24 août 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come!
Cheers from Anna!

16 décembre 2021

I used this app for my business site. This app really simplified my ordering system. Great support from Stella and Loc, very fast response via their live chat, with amazing technical support. They spent quite a long time to fix several technical problem. I am happy to give them 5 stars.

Lubuds
R.A.S. chinoise de Hong Kong
6 jours d’utilisation de l’application
DingDoong a répondu 22 décembre 2021

Hi Lubuds

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

17 février 2021

Great support team. I had some tweaking that needed done and their support team helped me really quick. This app is designed for your customers to pick a delivery or pick up date for their orders.

Indian Chai Guy
États-Unis
6 jours d’utilisation de l’application
15 mai 2020

There technical support really help me my problem. He makes coding for me. this is a good apps to use. thank you Omega.

Cebu Travel Masters
Philippines
5 jours d’utilisation de l’application
DingDoong a répondu 14 septembre 2020

Hello there!
Thank you so much for taking the time to leave us a review. Our main purpose is to support the customers as much as we can, and we're happy to see that you satisfied with our app.
If you have any questions, please do let us know.

Modifié le 20 décembre 2022

i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.

huemull.
Espagne
4 mois d’utilisation de l’application
DingDoong a répondu 5 septembre 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

11 juillet 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Fleur de Brise Floral Studio
Canada
4 jours d’utilisation de l’application
DingDoong a répondu 12 juillet 2022

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!