D: Pickup, Local Delivery Date

D: Pickup, Local Delivery Date

Avis (214)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 octobre 2024

I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support!

De Quesos y Tablas
Mexique
1 jour d’utilisation de l’application
DingDoong a répondu 1 novembre 2024

Thank you for your amazing review of the Dingdoong: Delivery Date app! We're thrilled to hear about your excellent experience and how Samuel provided knowledgeable and ...

22 octobre 2024

Samuel was an amazing help .. thx buddy

Leonardo's Broodjes
Pays-Bas
2 jours d’utilisation de l’application
DingDoong a répondu 24 octobre 2024

Thank you for your kind words! 😊 We're thrilled to hear that Samuel provided you with amazing support for the Dingdoong: Delivery Date app. If you need any further assistance ...

9 octobre 2024

Very helpful customer service. Thank you useful app

My Store
Turquie
2 jours d’utilisation de l’application
DingDoong a répondu 16 octobre 2024

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the customer service for the Dingdoong: Delivery Date app very helpful! If you have any more ...

Modifié le 9 novembre 2024

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。
分からない設定があっても解決までのサポートがチャット形式で迅速に回答してくれます。

チーズガーデン
Japon
Plus de 5 ans d’utilisation de l’application
DingDoong a répondu 19 septembre 2022

このような素晴らしいレビューを残していただきありがとうございます! 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。

26 mars 2019

Great app and great customer support!

bagsinbulk
États-Unis
Plus de 5 ans d’utilisation de l’application
Modifié le 30 décembre 2021

every day works better. It's a great easy to use app and the support team is amazing and incredibly fast on helping the customers!

Fresh 2 Market
États-Unis
Environ 4 ans d’utilisation de l’application
DingDoong a répondu 18 novembre 2021

Hi Fresh 2 Market!

Thank you for sharing your experience while using our app and we are sorry if the current issue caused any inconvenience to you. Regarding your issue, we ...

16 janvier 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Tasmeem
Qatar
Presque 4 ans d’utilisation de l’application
DingDoong a répondu 17 janvier 2023

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you ...

2 novembre 2021

Great app, excellent CS support. Great support from Anna, very fast response via their live chat, and special thanks to Minh with amazing technical support. Recommend.

Foodiex
R.A.S. chinoise de Hong Kong
Plus de 3 ans d’utilisation de l’application
DingDoong a répondu 2 novembre 2021

Hello Foodiex,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Minh & Anna. We are always grateful to customers like ...

28 octobre 2020

We deliver frozen food and so we use this app to make sure that customers can specify a delivery date on which their freezer will be ready to receive their order. It would be great however, if it could block the checkout button until a delivery date is chosen to prevent orders coming through without a delivery date. An additional pop-up feature to say something like 'A delivery date must be ...

Shuro Shirin
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
11 avril 2022

Anna from the customer support team is super prompt and efficient in getting any technical requests addressed. There was one time when we experienced a glitch in the app and she had it fixed very quickly. Another time, I faced a specific issue, and Anna helped offer some suggestions on how to resolve it. The phone interface for the app could use a bit of improvement, but the fantastic customer ...

Fusspot and Foodie
Singapour
Plus de 3 ans d’utilisation de l’application
DingDoong a répondu 12 avril 2022

Thank you so much for your kind words💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our ...