리뷰 (195)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 3월 28일

Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!

seattlemet
미국
앱 사용 기간 8일
답글 DingDoong개 2023년 3월 29일

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!

2023년 4월 7일

We've been searching for a Delivery & Pickup app that allows us to set special rules for some of our products, set delivery cut-off times, and disable certain delivery dates. DingDoong is the only app we saw that suits all our requirements.

We also contacted them for help in updating our Order Confirmation email and Order Status page to reflect our customer's chosen delivery date. Anna was so quick to assist us and is very knowledgeable.

Highly recommend this app! Thanks again, team!

Bliss and Bloom Studio
오스트레일리아
앱 사용 기간 8일
답글 DingDoong개 2023년 4월 10일

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2022년 8월 11일에 편집됨

amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!

Tumbleweed Plants
싱가포르
앱 사용 기간 7일
답글 DingDoong개 2022년 8월 12일

Thank you so much for your kind words 💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, that Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

2022년 9월 7일

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Hafla
아랍에미리트
앱 사용 기간 7일
답글 DingDoong개 2022년 9월 7일

We’re so happy to hear you had a great experience with Omega’s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
_Cheers from Anna_

2022년 8월 23일

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

A.Baker
미국
앱 사용 기간 6일
답글 DingDoong개 2022년 8월 24일

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come!
Cheers from Anna!

2021년 2월 17일

Great support team. I had some tweaking that needed done and their support team helped me really quick. This app is designed for your customers to pick a delivery or pick up date for their orders.

Indian Chai Guy
미국
앱 사용 기간 6일
2020년 5월 15일

There technical support really help me my problem. He makes coding for me. this is a good apps to use. thank you Omega.

Cebu Travel Masters
필리핀
앱 사용 기간 5일
답글 DingDoong개 2020년 9월 14일

Hello there!
Thank you so much for taking the time to leave us a review. Our main purpose is to support the customers as much as we can, and we're happy to see that you satisfied with our app.
If you have any questions, please do let us know.

2023년 7월 17일

Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!

Bath Soft Cheese
영국
앱 사용 기간 5일
답글 DingDoong개 2023년 7월 20일

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

2022년 7월 11일

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Fleur de Brise Floral Studio
캐나다
앱 사용 기간 4일
답글 DingDoong개 2022년 7월 12일

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

2022년 11월 14일

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

The Crude Baker
필리핀
앱 사용 기간 3일
답글 DingDoong개 2022년 11월 14일

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!