전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 3월 30일

I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.

Officeflower
오스트레일리아
앱 사용 기간 9개월
답글 DingDoong개 2023년 3월 31일

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! 🌟

2022년 8월 28일

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Australian Meats
오스트레일리아
앱 사용 기간 9개월
답글 DingDoong개 2022년 8월 29일

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

2022년 10월 27일

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Bayside Foods
캐나다
앱 사용 기간 9개월
답글 DingDoong개 2022년 10월 27일

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

2022년 11월 7일

Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.

Earth Kandee
미국
앱 사용 기간 8개월
답글 DingDoong개 2022년 11월 8일

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

2020년 10월 15일

Fantastic customer service. Look forward to using it! The team was very helpful and we believe the option will be great for our customers.

Oppo Brothers
영국
앱 사용 기간 8개월
2022년 8월 18일

Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!

PastryPantry
말레이시아
앱 사용 기간 7개월
답글 DingDoong개 2022년 8월 19일

Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

2020년 4월 26일

great support from developer, had a few issues with getting it to work with another app, is all being sorted now thanks.

Tumekebbq
뉴질랜드
앱 사용 기간 6개월
답글 DingDoong개 2020년 9월 14일

Hello there!

Thank you for your insightful comments. We will continue our efforts to meet your requirements and expectations in the future as well. Please contact us if you need any further assistance.

2020년 5월 2일에 편집됨

*Updated review*
After a few rounds of updates, support chats, and new core functions, the app is working amazingly. The Support team listened to my needs and suggestions and they implemented them fast.
It has really helped my online flower shop www.milenabouquet.com to do consistent flower sales. Our store relays 80% in this app for the flower delivery.

Milena Bouquet
미국
앱 사용 기간 6개월
답글 DingDoong개 2020년 2월 21일

Hello there,
Thanks for the feedback!
I'm really sorry for the delay in supporting you, the time zone problem is the huge barrier that we need to find a way to overcome it.
Your theme is mostly custom so it needs to be added code to display correctly.
Thanks for your suggestions on setting up a rule for collections, we will consider and add it soon.

Regards,
Omega team support

2023년 2월 22일

Joyce was great in helping us get setup correctly with lots of good advice. Looking forward to utilizing the service.

wolfcreekgreens
미국
앱 사용 기간 6개월
답글 DingDoong개 2023년 2월 22일

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

2020년 11월 24일

Zoe and her team have been amazing! The best support I have every received through a shopify app. I had a few troubles getting things to look how I wanted and they were so helpful. Highly recommend this app to help with delivery date needs.

Mini Petals Florist
뉴질랜드
앱 사용 기간 6개월