D: Pickup, Local Delivery Date

D: Pickup, Local Delivery Date

Omtaler (160)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
18. juni 2021

Have had the app for months with no issues now it suddenly refuses to work - right at a time when I need to block off dates on the online store!! Really unhappy that the app is clearly glitching and is now causing me problems right at a time when I really do not need any problems.

Aimee Ford
Man
9 måneder bruker appen
DingDoong svarte 28. juni 2021

Hello Aimee,

We tried to contact you multi times from 19th June 2021 but haven't heard back from you yet. We are sorry for making you angry and we totally understand your frustration because of the app issue.
There was a hardware issue in the infrastructure from our server service provider so it affected our apps.
We have worked to ensure that the same issue will not happen again.
Thanks for staying with us and please contact us if you need any further assistance.

Best regards,
Omega Team

Redigert 1. september 2021

We used this app for the year and have consistently experienced issues with it. Their customer service is responsive with communication, but their tech team has been delayed with fixing our issues. One grave issue came up in that the app was allowing customers to choose dates in the past. It took the team 2 weeks to fix that, while in the meantime we continued to receive orders with date errors. I will be deleting this app.

Alaska Beauty Peony Coop
USA
8 måneder bruker appen
25. desember 2023

ambarflowers
Argentina
Rundt 5 år bruker appen
DingDoong svarte 26. desember 2023

Hi,
We appreciate your feedback and are sorry to hear that you have given our app a low rating. We value the opinions of our users, and we would like to understand more about your experience to address any issues you may have encountered. However, your review does not provide specific details about what went wrong or the reasons behind your dissatisfaction.

To improve our app and provide a better experience for all users, we would be grateful if you could provide more information about the challenges you faced. Our team is committed to addressing any concerns and continuously enhancing the app.

We also are having an agent contact you via email for further support. If you have any specific feedback or encounter difficulties, please feel free to reach out to our support team directly at support@omegatheme.com. We are here to assist you and appreciate the opportunity to make things right.

Thank you for your time, and we look forward to hearing from you.

19. juni 2024

With its robust features, intuitive interface, and exceptional support, it not only improves operational efficiency but also enhances the overall shopping experience for customers.

Stars Style Kitchens
USA
1 dag bruker appen
DingDoong svarte 21. juni 2024

Thank you for your fantastic feedback! We're thrilled that you find our app's robust features and intuitive interface helpful in improving operational efficiency. Our exceptional support team is dedicated to enhancing the shopping experience for you and your customers. If you have any more insights to share or need further assistance with DD: Pickup Delivery Date Time app, feel free to reach out. Happy scheduling!

30. oktober 2023

ứng dụng thật tuyệt và cần thiết với cửa hàng của tôi. Dịch vụ hỗ trợ cũng rất nhanh và nhiệt tình. Cám ơn team.

Eco Gifts
USA
1 dag bruker appen
DingDoong svarte 1. november 2023

Chúng mình cảm ơn phản hồi của bạn dành cho app! Rất mong sẽ được tiếp tục hỗ trợ bạn trong thời gian tới với nhiều tính năng mới của app!

2. oktober 2023

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

Blossoms
Storbritannia
1 dag bruker appen
DingDoong svarte 3. oktober 2023

We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

18. september 2023

Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!

ZAZA'S DELI
Tyskland
Rundt 1 år bruker appen
DingDoong svarte 24. september 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and the support from Niel. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

9. august 2023

this app is easy to use, user friendly to the customer on my website and looks very minimal and modern on my website. also, great support team. they answer fast and solve issues immediately

umiflora
Israel
17 dager bruker appen
DingDoong svarte 11. august 2023

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. Hope for nothing but your business’s growth 🔥🚀

12. mai 2023

Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!

Merely Ice Cream
Singapore
Nesten 3 år bruker appen
DingDoong svarte 15. mai 2023

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

10. mai 2023

Great App and great people! They care our business and needs like their own. As my theme is a tough one, their 3 people Omega, Andy and Anna spported us, all are very caring. Especially Anna, who is the tech support, was so helpful and made my day!

The features of their App is the best and meet all of our local delivery/pick-up needs.

Really appreciate their help.

WowSpicy Hot-Pot
Canada
5 dager bruker appen
DingDoong svarte 15. mai 2023

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟

3. april 2023

I'm just starting to use the app, but I already like that there is a very responsive team here and they help me set up the widget very cool. Thank you very much! There is also a very wide functionality here :)

Take a Break
Israel
1 dag bruker appen
DingDoong svarte 6. april 2023

It’s great to hear that you had a positive experience with Omega’s Dingdoong app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Redigert 31. mars 2023

Great support from Anna. She is very attentive and made sure we had solutions to our needs. The chat support response rate is also fast.

Little Birdy Cakes
Australia
Over 2 år bruker appen
28. mars 2023

Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!

seattlemet
USA
Rundt 9 timer bruker appen
DingDoong svarte 29. mars 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!

14. mars 2023

This app has a bit of a learning curve if you are not familiar with API's and such, however the support staff and developers at the help desk are amazing! They were very patient with me and troubleshooted the issues I was having until I got it resolved. Highly recommend this app! Great for local deliveries and pick up locations.

Design My Cake by Patty
USA
5 dager bruker appen
DingDoong svarte 15. mars 2023

We appreciate you sharing the experience you've had with our Dingdoong app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

22. februar 2023

Joyce was great in helping us get setup correctly with lots of good advice. Looking forward to utilizing the service.

wolfcreekgreens
USA
13 dager bruker appen
DingDoong svarte 22. februar 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

Redigert 20. desember 2022

i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.

huemull.
Spania
4 måneder bruker appen
DingDoong svarte 5. september 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

16. desember 2022

The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!

The Kaitaia Snack Co
New Zealand
33 minutter bruker appen
DingDoong svarte 16. desember 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Redigert 14. november 2022

Good Service, But need one more validation, If directly buy the item and then it redirect onto the checkout screen I can not see the delivery date option. If it is required there should be the delivery date option before checkout or on checkout.. And also please confirm is this for the mobile apps as well?

Winelouvre
Malaysia
11 dager bruker appen
DingDoong svarte 14. november 2022

Thanks for taking the time to leave us feedback! We appreciate it.
We would love to discuss your concerns with our app via live chat and email since the app surely can help you with some solutions. :D
Again, thank you for taking the time to review our app!

14. september 2022

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

The Refill Co
USA
22 dager bruker appen
DingDoong svarte 14. september 2022

Hi, it’s great to hear that you had a positive experience with Omega’s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Your friends at Omega

13. september 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

KoncptU
USA
Rundt 1 time bruker appen
DingDoong svarte 14. september 2022

Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team

23. august 2022

This app has all the features I need to customise local delivery and pickup requirements for my Florist business. I required some assistance to set up and get the app running smoothly with my theme and the app support team (Joy) was extremely helpful, patient and polite with their assistance. Highly recommended

Botanical Art Florist
Australia
3 måneder bruker appen
DingDoong svarte 24. august 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!

18. august 2022

Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!

PastryPantry
Malaysia
11 dager bruker appen
DingDoong svarte 19. august 2022

Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

14. juli 2022

App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)

Greedy Greedy
Singapore
21 dager bruker appen
DingDoong svarte 15. juli 2022

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Cheers from Anna!

4. juli 2022

Amazing support from Anna- really quick integration and assisted every step of the way! Thanks team, keep up the great work

Gastrostudent
Storbritannia
2 dager bruker appen
DingDoong svarte 5. juli 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Cheers from Anna💗

30. juni 2022

This app works well. At times it has minor bugs but customer service is great and issues are always fixed in a timely manner. I recommend it to any e-commerce store that needs to add a delivery date as an option on the checkout page

Flower Co.
Canada
Over 1 år bruker appen
DingDoong svarte 1. juli 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
_The Omega support team_

27. juni 2022

This app is an absolute game changer for my Shopify business. Truly appreciate the value this app brings as well as the amazing support team who are able to respond to queries and requests for help. Thanks so much :)

Floral Posies
Australia
5 dager bruker appen
DingDoong svarte 28. juni 2022

We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻

16. juni 2022

For a free app, this is an unbelievable app. This app has saved us $300 a year and has more functionality than other apps. Their support (Anna) is amazing at solving any issues you have and I would recommend this app to anybody.

Fineflora
Storbritannia
Rundt 7 timer bruker appen
DingDoong svarte 17. juni 2022

We are amazed by your kind words.😍 We appreciate the time you took to write such a wonderful review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Best,
Anna

14. juni 2022

This is the 1st time I have been working with this app and I hope it will be very useful for my store.

Betterhalf Gifts
India
Rundt 18 timer bruker appen
DingDoong svarte 15. juni 2022

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

2. juni 2022

amazing app! finally able to have my customers choose the date and time for their orders. helped me so much to organize my business

Sarahlu Confections
USA
Rundt 3 timer bruker appen
DingDoong svarte 3. juni 2022

Thank you so much and we appreciate you sharing the experience you've had with our app. 🌟🌟 If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega support team

Redigert 27. mai 2022

Easy to set up and embed the app. Overall is great to have it in my store and it really helped with the delivery slots. Thanks Anna for such helpful and responsive support. Highly recommended!

Devoted Cook
Malaysia
Rundt 1 time bruker appen
DingDoong svarte 1. juni 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

22. mai 2022

Clear calendar layout and amazing customer service. I required a few changes and adjustments in my shopify store and they responded really quickly and efficiently.

Anabella Ramos Florals
Australia
Rundt 10 timer bruker appen
DingDoong svarte 23. mai 2022

How lovely and sweet you are. 🌞 Our team is really impressed with the positive things you shared about our support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

11. april 2022

Anna from the customer support team is super prompt and efficient in getting any technical requests addressed. There was one time when we experienced a glitch in the app and she had it fixed very quickly. Another time, I faced a specific issue, and Anna helped offer some suggestions on how to resolve it. The phone interface for the app could use a bit of improvement, but the fantastic customer service makes up for it :) Thanks guys!

Fusspot and Foodie
Singapore
Nesten 3 år bruker appen
DingDoong svarte 12. april 2022

Thank you so much for your kind words💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business’ growth.

1. mars 2022

thank you you guys!!! Anna is a very good customer service
p.s Loc, congrats for your marriage!!! wish you happy forever~

Big Grade
Hongkong SAR Kina
1 dag bruker appen
DingDoong svarte 2. mars 2022

Hi Big Grade

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

24. januar 2022

This app was the perfect solution for my business. Being able to customize things easily within the app is great. When there was something I wanted to change the support was amazing, quick and personalized.

Miss Lilly Flowers
Australia
Rundt 6 timer bruker appen
DingDoong svarte 25. januar 2022

Hi Miss Lilly Flowers

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

Redigert 4. januar 2022

support team is really amazing, they highlly help me with the app from the beginning, the app really make my day easier! el equipo de soporte tecnico es increible, realmente e ayudaron desde el comienzo, la app de por si me hizo el dia mucho mas facil! 5 estrellas ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

dcater.us
USA
Rundt 3 timer bruker appen
DingDoong svarte 5. januar 2022

Hi dcater.us

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Redigert 30. desember 2021

every day works better. It's a great easy to use app and the support team is amazing and incredibly fast on helping the customers!

Fresh 2 Market
USA
Rundt 3 år bruker appen
DingDoong svarte 18. november 2021

Hi Fresh 2 Market!

Thank you for sharing your experience while using our app and we are sorry if the current issue caused any inconvenience to you. Regarding your issue, we can provide you a solution to improve the app loading speed and to require customers to select the delivery date before pressing the checkout button on the cart page.
Our support team has reached out to you, could you please check and let us know?
If there is anything else we can help you with, please do not hesitate to contact us.
Look forward to hearing from you back. .
Kaylee - Omega Team

14. juli 2021

The support for this app is amazing. I had some minor issues fitting their app into my theme, and they custom tailored a solution for me, and did so quickly. Not only this, but they made an active effort to seek me out on other channels and provide support even when my email was not working. The app itself works great too. It functions just as described, and when combined with other apps, offered the perfect solution for a business who does local deliveries like myself. All in all, I'd definitely recommend this app to anyone considering it.

Maverick Muscle
USA
2 måneder bruker appen
DingDoong svarte 20. juli 2021

Hi Maverick Muscle,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

9. april 2021

This app is very usefull and the support is perfect, I recommand.
the support helped me put a script for confirmation email and helped me optimize my shop.

Vertmoi
Frankrike
6 måneder bruker appen
Redigert 21. januar 2021

So easy to navigate and use. One slight issue was resolved via WhatsApp within a very short period. Looks great on my online store too, Well done 10/10. Thank you.

Gastro at Home
Storbritannia
6 dager bruker appen
11. januar 2021

The app is working well and especially the handling is very easy.
Having a little trouble with showing the right delivery date on our bills, but support is handling it well so far.

THE BIG GRIN
Tyskland
4 måneder bruker appen
15. desember 2020

The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team

Little Angels Florists
Malaysia
7 dager bruker appen
9. desember 2020

Does exactly what I want, provides a date for customer to choose When at checkout.
Customer support excellent!
Needed to install some liquid code to get the date the customer chose to appear on the order confirmation email we receive, quick and easy making this app even better!

Urban Grocer
Storbritannia
9 dager bruker appen
16. november 2020

Kaylee was super helpful with any issues I had! Also provided a really fast turnaround time - really glad I found this app and am excited to see how they grow with my site.

Alta Foods
Storbritannia
4 dager bruker appen
29. oktober 2020

It works perfectly well in my website! Customer support is fast and they fix all my issues right away!

HI FRED
Filippinene
Rundt 1 måned bruker appen
27. oktober 2020

we, gift delivery shops are taking advantage of this app well. Their support team is really awesome. W/o it, I can't use this app such well.

TANOMO GIFT
Japan
Rundt 1 år bruker appen
11. oktober 2020

One of the best app I can recommend for anyone who would like to set up a calendar at check-out page, doesn't conflict with other apps, on top of that, the guru teams are very helpful and fast responsive, very talent skills to help me solve the problems within an hour, best recommendations ever

Mr T's Bakery Wholesale Brisbane
Australia
Rundt 4 timer bruker appen
7. oktober 2020

esta app permite que mis clietes puedan escoger la fecha de entrega que mas les convenga de acuerdo a mi disponibilidad de entrega! Me encantó y sobre todo amé poder usarla en el popup del carrito de compras. Esa opcion no la tinene los otros!

Clikit - Cocina Inteligente
Colombia
1 dag bruker appen
17. september 2020

Great app and easy to use! Highly recommend!!
Support is excellent and responsive, they have answered all of our question ~ Thank you ~

Biolane HK
Hongkong SAR Kina
2 måneder bruker appen
9. september 2020

Great app. It helped me put a delivery date on one specific product in the product page. I ran into some issue of my own making, but the team helped me resolve it pretty quickly.

fyppit
Tyskland
3 dager bruker appen
DingDoong svarte 14. september 2020

Hi there!
I so appreciate you taking the time to share your experience with our Delivery Date app. Feel free to let us know if there is anything we can ever do to assist you further.

12. august 2020

Very good! I had previously had problems with finding the right delivery date and time slot pickers for customers, which caused me more work, this was simple and fast to set up. Thank you so much

Tasty Treats_TeaToGo
Storbritannia
15 minutter bruker appen
DingDoong svarte 14. september 2020

Hello

I can’t thank you enough for your kind review of your experience with our Delivery Date app. We always strive to provide the most convenient way for merchants like you to sell your products to customers.
Please feel free to contact us if you need any help!

Redigert 25. juni 2020

App does what it says and support responds in a timely manner. Although I chose a different app that fits the size and needs of my business better, this app is great for most websites out there!

zimmerman macaron
USA
Rundt 20 timer bruker appen
DingDoong svarte 14. september 2020

Hi there!

Thank a lot for your kind review and thank you for choosing our app among many options out there. It is customers like you that help keep our lights on and we look forward to serving you for many years to come.

19. juni 2020

I have used this app on a couple of stores now. Works really well and easy to set up and configure. Support is super responsive and helpful. Highly recommend!

Anther Flowers
Storbritannia
16 dager bruker appen
DingDoong svarte 14. september 2020

Hi there!

Thank you for taking the time to write us a review. If there is anything else we can do for you, please do inform us.

15. mai 2020

There technical support really help me my problem. He makes coding for me. this is a good apps to use. thank you Omega.

Cebu Travel Masters
Filippinene
5 dager bruker appen
DingDoong svarte 14. september 2020

Hello there!
Thank you so much for taking the time to leave us a review. Our main purpose is to support the customers as much as we can, and we're happy to see that you satisfied with our app.
If you have any questions, please do let us know.