
D: Pickup, Local Delivery Date
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (160)
Raffiner
-
Etter vurdering
UPDATE:
Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed.
I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now!
**Initial Review**
Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :)
Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc!
Thank you kindly!
Hi,
Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found it limiting for your pre-order schedule.
We’re continuously working to improve our app, and your feedback is crucial to this process. We’d love the opportunity to address your concerns and make enhancements based on your input. If you’re open to it, we’d be grateful for another chance to support you and demonstrate how we’re evolving to better meet your needs.
Please feel free to reach out directly with any specific features or improvements you’d like to see to our email at Support@omegatheme.com. Your satisfaction is important to us, and we’re committed to providing a better experience.
Thank you again for your feedback and for considering giving us another chance.
We deliver frozen food and so we use this app to make sure that customers can specify a delivery date on which their freezer will be ready to receive their order. It would be great however, if it could block the checkout button until a delivery date is chosen to prevent orders coming through without a delivery date. An additional pop-up feature to say something like 'A delivery date must be chosen in order to checkout' would be a brilliant.
Very helpful customer service. Thank you useful app
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the customer service for the Dingdoong: Delivery Date app very helpful! If you have any more questions or need assistance, don’t hesitate to reach out. We're here to help! 🚀📦
With its robust features, intuitive interface, and exceptional support, it not only improves operational efficiency but also enhances the overall shopping experience for customers.
Thank you for your fantastic feedback! We're thrilled that you find our app's robust features and intuitive interface helpful in improving operational efficiency. Our exceptional support team is dedicated to enhancing the shopping experience for you and your customers. If you have any more insights to share or need further assistance with DD: Pickup Delivery Date Time app, feel free to reach out. Happy scheduling!
Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I had. I can see myself using the app on a long term since it offers everything I'm looking for after a long long search. Thank you and keep up an amazing work!
🎉 Thank you so much for your fantastic review of DD: Pickup Delivery Date Time! 🚚 We're thrilled to hear about your experience with our super excellent customer service team! 💫 It means the world to us that you found them helpful and accommodating. 🌟 While we're sorry to hear your issue wasn't solved, we're glad to hear that it seems to be working fine on our end. 🛠️ Don't hesitate to reach out if you need further assistance troubleshooting! 🤝 We're here to help! 🌐 We're delighted to know that you see our app as a long-term solution after your extensive search. 🕵️♂️ We're committed to providing everything you're looking for and more! 🚀 Thank you for your support and encouragement! 💖 We're excited to continue serving you and making your experience even better! 🌈 Keep up the amazing work yourself! 💪🎈
ứng dụng thật tuyệt và cần thiết với cửa hàng của tôi. Dịch vụ hỗ trợ cũng rất nhanh và nhiệt tình. Cám ơn team.
Chúng mình cảm ơn phản hồi của bạn dành cho app! Rất mong sẽ được tiếp tục hỗ trợ bạn trong thời gian tới với nhiều tính năng mới của app!
Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.
We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and the support from Niel. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
this app is easy to use, user friendly to the customer on my website and looks very minimal and modern on my website. also, great support team. they answer fast and solve issues immediately
Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. Hope for nothing but your business’s growth 🔥🚀
Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!
We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰
Great App and great people! They care our business and needs like their own. As my theme is a tough one, their 3 people Omega, Andy and Anna spported us, all are very caring. Especially Anna, who is the tech support, was so helpful and made my day!
The features of their App is the best and meet all of our local delivery/pick-up needs.
Really appreciate their help.
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
I'm just starting to use the app, but I already like that there is a very responsive team here and they help me set up the widget very cool. Thank you very much! There is also a very wide functionality here :)
It’s great to hear that you had a positive experience with Omega’s Dingdoong app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Great support from Anna. She is very attentive and made sure we had solutions to our needs. The chat support response rate is also fast.
Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!
This app has a bit of a learning curve if you are not familiar with API's and such, however the support staff and developers at the help desk are amazing! They were very patient with me and troubleshooted the issues I was having until I got it resolved. Highly recommend this app! Great for local deliveries and pick up locations.
We appreciate you sharing the experience you've had with our Dingdoong app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰
Joyce was great in helping us get setup correctly with lots of good advice. Looking forward to utilizing the service.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Good Service, But need one more validation, If directly buy the item and then it redirect onto the checkout screen I can not see the delivery date option. If it is required there should be the delivery date option before checkout or on checkout.. And also please confirm is this for the mobile apps as well?
Thanks for taking the time to leave us feedback! We appreciate it.
We would love to discuss your concerns with our app via live chat and email since the app surely can help you with some solutions. :D
Again, thank you for taking the time to review our app!
The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.
Hi, it’s great to hear that you had a positive experience with Omega’s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Your friends at Omega
Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!
Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team
This app has all the features I need to customise local delivery and pickup requirements for my Florist business. I required some assistance to set up and get the app running smoothly with my theme and the app support team (Joy) was extremely helpful, patient and polite with their assistance. Highly recommended
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!
Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!
Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Cheers from Anna!
Amazing support from Anna- really quick integration and assisted every step of the way! Thanks team, keep up the great work
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Cheers from Anna💗
This app works well. At times it has minor bugs but customer service is great and issues are always fixed in a timely manner. I recommend it to any e-commerce store that needs to add a delivery date as an option on the checkout page
We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
_The Omega support team_
This app is an absolute game changer for my Shopify business. Truly appreciate the value this app brings as well as the amazing support team who are able to respond to queries and requests for help. Thanks so much :)
We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
For a free app, this is an unbelievable app. This app has saved us $300 a year and has more functionality than other apps. Their support (Anna) is amazing at solving any issues you have and I would recommend this app to anybody.
We are amazed by your kind words.😍 We appreciate the time you took to write such a wonderful review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Best,
Anna
This is the 1st time I have been working with this app and I hope it will be very useful for my store.
We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰
amazing app! finally able to have my customers choose the date and time for their orders. helped me so much to organize my business
Thank you so much and we appreciate you sharing the experience you've had with our app. 🌟🌟 If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega support team
Easy to set up and embed the app. Overall is great to have it in my store and it really helped with the delivery slots. Thanks Anna for such helpful and responsive support. Highly recommended!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Clear calendar layout and amazing customer service. I required a few changes and adjustments in my shopify store and they responded really quickly and efficiently.
How lovely and sweet you are. 🌞 Our team is really impressed with the positive things you shared about our support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Anna from the customer support team is super prompt and efficient in getting any technical requests addressed. There was one time when we experienced a glitch in the app and she had it fixed very quickly. Another time, I faced a specific issue, and Anna helped offer some suggestions on how to resolve it. The phone interface for the app could use a bit of improvement, but the fantastic customer service makes up for it :) Thanks guys!
Thank you so much for your kind words💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business’ growth.
thank you you guys!!! Anna is a very good customer service
p.s Loc, congrats for your marriage!!! wish you happy forever~
Hi Big Grade
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
This app was the perfect solution for my business. Being able to customize things easily within the app is great. When there was something I wanted to change the support was amazing, quick and personalized.
Hi Miss Lilly Flowers
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
support team is really amazing, they highlly help me with the app from the beginning, the app really make my day easier! el equipo de soporte tecnico es increible, realmente e ayudaron desde el comienzo, la app de por si me hizo el dia mucho mas facil! 5 estrellas ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Hi dcater.us
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
every day works better. It's a great easy to use app and the support team is amazing and incredibly fast on helping the customers!
Hi Fresh 2 Market!
Thank you for sharing your experience while using our app and we are sorry if the current issue caused any inconvenience to you. Regarding your issue, we can provide you a solution to improve the app loading speed and to require customers to select the delivery date before pressing the checkout button on the cart page.
Our support team has reached out to you, could you please check and let us know?
If there is anything else we can help you with, please do not hesitate to contact us.
Look forward to hearing from you back. .
Kaylee - Omega Team
The support for this app is amazing. I had some minor issues fitting their app into my theme, and they custom tailored a solution for me, and did so quickly. Not only this, but they made an active effort to seek me out on other channels and provide support even when my email was not working. The app itself works great too. It functions just as described, and when combined with other apps, offered the perfect solution for a business who does local deliveries like myself. All in all, I'd definitely recommend this app to anyone considering it.
Hi Maverick Muscle,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
This app is very usefull and the support is perfect, I recommand.
the support helped me put a script for confirmation email and helped me optimize my shop.
So easy to navigate and use. One slight issue was resolved via WhatsApp within a very short period. Looks great on my online store too, Well done 10/10. Thank you.
The app is working well and especially the handling is very easy.
Having a little trouble with showing the right delivery date on our bills, but support is handling it well so far.
The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team
Does exactly what I want, provides a date for customer to choose When at checkout.
Customer support excellent!
Needed to install some liquid code to get the date the customer chose to appear on the order confirmation email we receive, quick and easy making this app even better!
Kaylee was super helpful with any issues I had! Also provided a really fast turnaround time - really glad I found this app and am excited to see how they grow with my site.
It works perfectly well in my website! Customer support is fast and they fix all my issues right away!
we, gift delivery shops are taking advantage of this app well. Their support team is really awesome. W/o it, I can't use this app such well.
One of the best app I can recommend for anyone who would like to set up a calendar at check-out page, doesn't conflict with other apps, on top of that, the guru teams are very helpful and fast responsive, very talent skills to help me solve the problems within an hour, best recommendations ever
esta app permite que mis clietes puedan escoger la fecha de entrega que mas les convenga de acuerdo a mi disponibilidad de entrega! Me encantó y sobre todo amé poder usarla en el popup del carrito de compras. Esa opcion no la tinene los otros!
Great app and easy to use! Highly recommend!!
Support is excellent and responsive, they have answered all of our question ~ Thank you ~
Great app. It helped me put a delivery date on one specific product in the product page. I ran into some issue of my own making, but the team helped me resolve it pretty quickly.
Hi there!
I so appreciate you taking the time to share your experience with our Delivery Date app. Feel free to let us know if there is anything we can ever do to assist you further.
Very good! I had previously had problems with finding the right delivery date and time slot pickers for customers, which caused me more work, this was simple and fast to set up. Thank you so much
Hello
I can’t thank you enough for your kind review of your experience with our Delivery Date app. We always strive to provide the most convenient way for merchants like you to sell your products to customers.
Please feel free to contact us if you need any help!
App does what it says and support responds in a timely manner. Although I chose a different app that fits the size and needs of my business better, this app is great for most websites out there!
Hi there!
Thank a lot for your kind review and thank you for choosing our app among many options out there. It is customers like you that help keep our lights on and we look forward to serving you for many years to come.