Recenzje (196)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 91% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
Edytowano 13 styczeń 2023

i would gladly give it a high review. but when i use the app. it actually a paid version and not the free? something is fishy with this. same minute when i installed the app. i got notification that i paid the app. not a trial version. i even deleted the app within the hour too. i can't trust this team. where's my refund.

update: i have received their email and sent the refund immediately. i want to suggest them to start it at the free trial instead of the paid options on the approval. on testing apps. website app tests in shopify are all free that's why i approved it without reading. just edit the options for easy trial for all. thanks

manikafleurs.com
Włochy
27 minut korzystania z aplikacji
DingDoong odpowiedział(a) 12 styczeń 2023

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your review of the payment issue, and we believe this is just confusing when you choose the plan. Our app does have a free plan for you to use it for free and explore the app. And the charge will not be active if you do not confirm it with Shopify, uninstall it also will cancel the plan so please rest assured that you will not be charged for this.
We would love to invite you to install our app again with the free plan to know what benefit the app can bring you, and let us have to chance to support you with any concerns you have. We also have sent you an email to explain the detail of the situation, please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

5 wrzesień 2022

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Sing See Soon Floral & Landscape Pte Ltd
Singapur
19 minut korzystania z aplikacji
DingDoong odpowiedział(a) 6 wrzesień 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Anna

12 lipiec 2019

why does the app ask me to pay when i install it? it says there is 14 days trial.
please confirm.
thanks

خضاركو
Arabia Saudyjska
30 minut korzystania z aplikacji
DingDoong odpowiedział(a) 13 lipiec 2019

Hello,
You just need confirm accept payment for paying after free trial. This is the shopify workflow for every paid apps. You will not paying in free trial time.
Please let us know if you need any support!

25 grudzień 2023

ambarflowers
Argentyna
Około 5 lat korzystania z aplikacji
DingDoong odpowiedział(a) 26 grudzień 2023

Hi,
We appreciate your feedback and are sorry to hear that you have given our app a low rating. We value the opinions of our users, and we would like to understand more about your experience to address any issues you may have encountered. However, your review does not provide specific details about what went wrong or the reasons behind your dissatisfaction.

To improve our app and provide a better experience for all users, we would be grateful if you could provide more information about the challenges you faced. Our team is committed to addressing any concerns and continuously enhancing the app.

We also are having an agent contact you via email for further support. If you have any specific feedback or encounter difficulties, please feel free to reach out to our support team directly at support@omegatheme.com. We are here to assist you and appreciate the opportunity to make things right.

Thank you for your time, and we look forward to hearing from you.

20 lipiec 2024

Sweetend Sugar Cookies
Australia
Około 2 godziny korzystania z aplikacji
DingDoong odpowiedział(a) 24 lipiec 2024

Thank you so much for the 5-star rating! We're delighted to hear that you're pleased with the Food Delivery Date & Pickup app. If you have any further questions or need assistance, feel free to reach out. We’re here to help!

18 marzec 2024

Hanabee
Indie
5 miesięcy korzystania z aplikacji
DingDoong odpowiedział(a) 21 marzec 2024

🌟 Thank you for your five-star rating! We're thrilled to know you're satisfied with our Local Delivery Date app. At DingDoong, we strive to deliver the best experience possible, and your positive feedback means the world to us. If you ever need further assistance or have any questions, don't hesitate to reach out. Happy deliveries! 🚚📅