Recensioner (195)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 18 mars 2024

We have been using this app for a while now and while it may take some time to figure out, the help centre team is responsive and are able to provide helpful assistance.

The First Fruits Singapore
Singapore
Ungefär 2 år användning av appen
DingDoong svarade 5 september 2022

Thank you so much for your review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.

11 februari 2022

wonderful customer service! you can always have fast and accurate response to your problem! love them

CHOWBOYFOOD 潮州仔
Hongkong SAR
Ungefär 2 år användning av appen
DingDoong svarade 20 februari 2022

Hi CHOWBOYFOOD 潮州仔

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

5 juli 2022

excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!

Simply Good Pies
Singapore
Ungefär 2 år användning av appen
DingDoong svarade 6 juli 2022

Yayy, you are such a sweet peach 🍑 Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. ❤️🙆‍♀️

7 april 2022

A Great app and Team is quick to help you with any issues or little adjustments you might need! The app is easy to use, does a great job.

Biscuit Boutique
Storbritannien
Ungefär 2 år användning av appen
DingDoong svarade 7 april 2022

You are amazing! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority.
Cheers,
Anna

Redigerat 5 september 2022

Kind and Speedy!
Sharing issues was also helpful with excellent comprehension and smooth communication.

DOUBLE'H ML STORE
Japan
Ungefär 2 år användning av appen
DingDoong svarade 28 januari 2022

Hi DOUBLE'H ML STORE

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

6 september 2022

Problem solved immediately!
He has a high level of understanding of shared issues and communicates smoothly.

BACHCA JAPAN
Japan
Ungefär 2 år användning av appen
DingDoong svarade 6 september 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,
The Omega support team

1 februari 2023

Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna

Decking Specialist
Storbritannien
Ungefär 2 år användning av appen
DingDoong svarade 1 februari 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

24 augusti 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

All Occasions Wholesale
Storbritannien
Nästan 2 år användning av appen
DingDoong svarade 25 augusti 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,
Anna

Redigerat 9 november 2021

Been using the app since December 2019 when we first launched our site. Out of box it works as long as you set the proper settings. If you need any extra modifications, they will help you asap. Anna from Customer Service is fast and reliable. Thank you Omega Team!

PAT LAFRIEDA HOME DELIVERY
USA
Nästan 2 år användning av appen
30 juni 2022

This app works well. At times it has minor bugs but customer service is great and issues are always fixed in a timely manner. I recommend it to any e-commerce store that needs to add a delivery date as an option on the checkout page

Flower Co.
Kanada
Nästan 2 år användning av appen
DingDoong svarade 1 juli 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
_The Omega support team_